Touch Displays Manual TD-10xx

 

User manual Touch displays

TD-1055²-S / TD-1065²-S / TD-1075²-S / TD-1086²-S

Item No. 305000001x

table of contents:
warning

1. Precautions and safety instructions

  • Please read this guide carefully before using the product and keep it scrupulous.
  • Transport the display with at least two people.
  • Place the display only on a stable, flat surface.
  • If the device is brought from a cold to a warm environment, condensate can form inside. In such a case, the product should not be moved for a period of at least 24 hours before restarting, so that the condensate can dry in the air.
  • No liquids or metallic objects must enter the product. If this is the case, immediately unplug the power plug and contact the service.
  • Do not wipe with solvents such as gasoline, acids, alkalis, sharp or abrasive detergents, volatile oils and diluents, as these solvents can damage the product.
  • Do not apply force when wipering the display, as this can scratch the display.
  • Do not operate the display in direct sunlight.
  • The ventilation openings must not be concealed.
  • It is enclosed with a 3-pin power cable. Before installing, make sure that the grounding connector of the socket is properly grounded. Do not lay the power cable in passageways so that no people step on it; also keep it away from the areas where it could be squeezed.
  • If the display is not in use for an extended period of time, turn it off and unplug the power plug.
  • In case of unusual noises or smells, please turn it off immediately and unplug the power plug. Stop using it if necessary and contact the service.
  • Do not try to open or disassemble this product, as this will expose you to dangerous tension or other risks.
  • Avoid that static content, text or icons remain on the screen for too long, as this will lead to a "ghosting" on the screen.

1.1 Precautions for installation

  • For the installation of the wall fastening, at least two qualified fitters are required.
  • For wall mounting, use a suitable holder and approved mounting material.
  • Convince yourself before mounting that the wall is sufficiently load-bearing.
  • Do not install the display obliquely or lying down.
  • Mount the display only in horizontal orientation.

hint: For mounting, please refer to the instructions in the manual of the holder.


2. Accessories included


3. Connections

3.1 Connectors at the front

1. OPS USB Port** (USB 3.0 interface is available on the OPS computer)

2. PUBLIC-USB (pass-through for the active source)

3. TOUCH-USB (Mapped to HDMI input)

4. HDMI input

** Optimal function with branded USB 3.0 stick

3.2 Connections on the side

5. 2x HDMI input

6. DP (DisplayPort) input

7. 2x Android USB

8. Touch USB (Assigned to the HDMI and DP inputs)

9. SPDIF (Digial Audio) output

10. HDMI output

3.3 Connectors at the bottom

11. 2x network (LAN 1/2, both 100 MBit/s)
Network hub: The network connection is provided internally to the Android SoC and the OPS PC. A port can also be used to power external network devices.

12. RS232 input (control)

13. YPbPr input*

14. AV input*

15. AV output*

16. Audio output (3.5 mm jack)

17. Audio input to VGA (3.5 mm jack) VGA input

* optional adapter required

3.4 Power connection

3.5 Signal inputs

3.5.1 USB

hint:
1. The output current of the USB 2.0 port is 500 mA. To ensure reliable operation, please do not use all USB ports at the same time to charge external devices.
2. The side USB ports are used to connect external devices to the Android system. The front USB ports are available to the active source. The assignment is done automatically with the source switching.
3. To upgrade the software, please use a USB 2.0 USB stick that has been formatted with FAT32 file system.
4. Optimal function with branded USB 3.0 stick.

3.5.2 HDMI-IN

hint:
The maximum supported resolution is 4K@60Hz. Detailed information on the supported signal formats and resolutions can be found in Section 9.3 "Technical data".
The maximum transmission rate depends, among other things, on the quality and length of the HDMI cable. We recommend the use of high-quality cables.

3.5.3 TOUCH connector

hint:
The maximum cable length supported by USB is 5 m. If you want to bridge a longer distance, you need to use high-quality, active cables with integrated signal regatators.

3.5.4 VGA & analog audio

hint:
VGA and audio input work synchronously. Detailed information on the supported signal formats and resolutions can be found in Section 9.2 "Technical data".

3.5.5 DisplayPort

hint:
The maximum supported resolution is 4K@60Hz. The maximum transmission rate depends, among other things, on the quality and length of the cable.
We recommend the use of high-quality cables.

3.6 Signal outputs

3.6.1 HDMI-OUT

hint:
On the HDMI Out, image and audio signals are available parallel to the currently reproduced screen content, for example, to display it on a large screen via a projector.

3.6.2 SPDIF – Digital Audio

3.6.3 Analog Audio

hint: At the audio outputs, the sound signal is synchronous to the currently displayed video image.

3.7 Control connections

3.7.1 RS232 connector

hint: The RS232 commands can be found from page 19 in this manual.


4. Function of panel buttons

1. Status LED, receiver for
IR remote control and light sensor
5. Setting (Android)
2. power6. Volume –
3. Home (Android)7. Volume +
4. Back (Android) 8. Power switch

5. Remote control

5.1 Buttons on the remote control

KEYFUNCTION
POWER ON / Standby
SOURCE Open source selection and settings
NAVIGATION KEYS Select or customize menu options
OK Confirm operation
MENU Show main menu
HOME Android – Access settings
BACK Android – Back to the previous step
OPS Select OPS PC as source
WHITEBOARD Launches the whiteboard app
SNAPSHOT Takes a screenshot
VOL- Reduce volume
MUTE Enable/disable sound
VOL+ Increase volume

5.2 Notes on the use of the remote control

  • Point the remote control at the receiver. Objects located between the remote control and the radio receiver can interfere with the function.
  • If the radio receiver is exposed to direct sunlight or strong light, this can lead to a malfunction of the remote control. In such a case, change the angle of the lighting or product or use the remote control closer to the radio receiver.
  • Replace the batteries if they are weak, otherwise it will reduce the range of the remote control. If the remote control is not used for a long period of time or the batteries are empty, please remove the batteries, as a liquid leakage from the batteries can cause damage to the remote control.
  • Do not use different battery types and do not use new batteries with already used ones. Always replace batteries in pairs.
  • Do not throw batteries into the fire, do not charge them and do not disassemble them. Spent batteries must not be charged, short-circuited, disassembled/assembled, heated or burned.
  • Please dispose of empty batteries in accordance with the respective environmental regulations.

6. Turn on/off

Power the display.
The power button is located on the bottom of the display.
Via the power button on the remote control and at the front, the display can be switched on or into standby.

hint:
A short actuation of the front button turns the display dark. To put it into standby mode, you need to hold down the button for at least 2 seconds.

  • Save before turning off
    Before switching off, the display saves the image and sound settings.
    When restarting, these settings are used.
  • OPS PC ON/OFF
    If the display is equipped with an OPS PC and this is selected as the signal source, the OPS module starts automatically.
    Please shut down the OPS computer properly before switching off the display, otherwise this can lead to damage to the OPS computer or the installed software.
    To turn off the product, the standby button on the panel or remote control can only be used after the OPS module has been completely shut down.

hint: The OPS PC can be purchased optionally.


7. Operation and configuration

7.1 Android Homescreen

In the standard configuration, after switching on the display, the home screen of the integrated Android system is automatically displayed. From there you have access to all functions, apps and settings.

7.1.1 Sidebar

Tap one of the two semi-transparent arrows on the left and right edges of the screen, or swipe in from the edge of the screen to access the sidebar. This allows you to quickly access the most important functions.

Source selection Tools menu:
Home Spotlight
back calculator
Annotation Function Stopwatch – Timer
Take a screenshot Lock screen
Overview of running apps Stop all running apps
tools
Freeze screen

7.2 Source menu

7.2.1 Source selection

You can select the input source of the display either remotely or via touch screen:
  1. Press the Source button on the remote control and use the direction keys to select your desired source. You confirm your selection with the "OK" button.
  2. Go to the sidebar and tap on the icon . You can select the source by tapping the desired interface.
  3. In the main menu on the home screen, tap on the icon . You can select the source by tapping the desired interface.

hint:
You can recognize an adjacent signal by the 3 green dots. The dark bar indicates the currently active source. To individually change the source name, please tap on the source name for longer.

7.2.2 Source options

Select the source selection item > source options

Here you have the following options:

  1. Automatic source selection on/off
    If you activate this option, the display automatically switches to an active source or switches automatically as soon as a new source is connected. The Source Priority submenu is only available when the automatic function is activated. In this menu you define the priority of the input sources. This means that it will only automatically switch to the new source if the new source has a higher or equal priority than the current one (1 is the highest, 5 is the lowest priority).
  2. Source lock
    This setting allows you to limit the selection of video inputs, for example, to prevent incorrect operation.
  3. Source selection when switching on
    Specifies which signal input is displayed by default after the display is turned on.
  4. Automatic shutdown
    When this function is activated, the display is switched off after a defined time without an input signal. You can choose between off and 5, 15 and 30 minutes.

7.2.3 Image settings

Select the point Source selection > image

Here you can adjust the color settings, saturation, etc.

hint:
The settings you make here have an effect on the image display of connected video sources (HDMI, DisplayPort, VGA).

7.2.4 Audio settings

Select the point Source selection > sound

Here you can change the audio settings, i.e. adjust the volume control and make basic sound settings.

You can also specify whether the audio output should be parallel on the integrated speakers and the audio output or only on the output.

7.2.5 Settings

Select the point Source selection > settings

Here you can define whether the brightness of the background lighting should be changed manually or dynamically adjusted based on the ambient brightness (background lighting automatically). The ambient light sensor is located at the front next to the status LED.

If you enable the HDMI CEC option, the display can be controlled by other CEC compatible devices.

Via the point HDMI EDID you specify the maximum refresh rate, which is then output by the source devices. A lower refresh rate can help minimize connection problems.

EDID 1.4 = 3920×2160 @ 30 Hz (10.2 Gbps)

EDID 2.0 = 3920×2160 @ 60 Hz (18 Gbps)

The HDR setting defines the intensity of the HDR function – if it is provided by the source.

Under HDMI Out, set the output resolution provided via the HDMI output.

hint: The HDMI output reflects the image that can be seen on the display.

7.3 Android System Settings

Select the "Settings" app or press the front button "Settings" to configure the basic settings of the Android system.

7.3.1 Network settings

7.3.1.1 Settings – Network – WLAN
  1. Select the menu item > network > WLAN
  2. Activate the WLAN function.
    Select the network to which you want to connect from the network list. Enter the appropriate password and click connect.
7.3.1.2 Settings – Network – Ethernet (wired network)
  1. Plug the network cable into the connector on the display (see page 4 – Hardware interfaces point 10).
  2. Select the menu item > Network > Ethernet
  3. Enable the networking feature.
  4. By default, "DHCP" is selected, the display then automatically receives an IP address and establishes the connection to the network. If you select "Static" in the IP settings, you must manually enter the IP address, gateway, DNS server.

hint:
The display has an integrated network switch. Once the display has a of the two connections has been connected to a network, the network access is available internally to the Android system, the optional OPS PC and the WLAN hotspot. The second network port can be used to connect another external device to the network.

7.3.1.3 Settings - Network - Hotspot
  1. Select the menu item > network > hotspot
  2. Turn on the hotspot.
  3. The standard name of the WLAN network (SSID) is "Android AP—xxxx". This can be changed at any time. To do this, override the existing name.
  4. Now select the encryption type. With an open network, no password is required, so that anyone can connect to the device. We recommend using WPA PSK/WPA2 PSK encryption. In this case, a password with more than 8 digits must be entered.
  5. The selection 2.4g or 5g describes the frequency on which access point transmits. 2.4 GHz promises a longer range and compatibility, but is much more frequented. 5 GHz, on the other hand, promises a larger bandwidth (transmission speed).

hint:
Since the display only has one WLAN antenna, only the WLAN or the hotspot function can be used. As soon as one of the two functions is activated, the other is deactivated.
In the case of an unstable WLAN connection, we recommend performing a scan of the wireless environment, e.B. using the Android App Wifi Analyser and then switching to a less frequented frequency range.

7.3.2 Settings – Date/Time

Select the menu item > date/time

Android can automatically synchronize time and date settings via time servers on the Internet. Alternatively, you can also make the settings manually.

7.3.3 Settings – Language

Select the menu item > language

Here you select the system language as well as the keyboard layout.

7.3.4 Settings - System Setting

Select the menu item > system – the following options are available here:
  • wallpaper
    Here you can load one or more individual background images, which are then displayed on the home screen.
  • Background image display locked
    The image that is loaded into the system here is displayed when the Android system is locked.
  • Background image no signal
    The image that is loaded into the system here is displayed if there is no signal from the active input.
  • Countdown Day
    This function can be used to display a message with a countdown. This is displayed in the upper left semi-transparently "above" each source. For example, an important event or a test alarm can be pointed out.
  • Change password for screen lock
    Here you can enter and change the PIN for unlocking the home screen. In the factory setting 888888 is stored.
  • Enable screen lock at startup
    If this option is indicated, the Android home screen is locked after system startup. To unlock, the 6-digit PIN must be entered.
  • Reset to factory default
    Resets all settings and configurations to factory settings.
  • Automatically check for updates
    If the feature is enabled, the system periodically scans for available updates (requires an Internet connection).
  • Download updates
    Here you can automatically initiate the search for updates (requires an Internet connection).

hint:
The background images must be saved in PNG or JPEG format. The recommended resolution is 1920 x 1080 and 3840 x 2160 pixels,the file size should not exceed 1 MB so as not to affect performance.

7.3.5 Settings - Apps

Select the menu item > apps

Here you will find an overview of all apps installed on the Android system and their permissions.

attention:
Changes to the system apps or permissions can lead to functional limitations or errors. Changes should only be made after prior consultation and approval by Kindermann Support.

7.3.6 Control settings

7.3.6.1 Settings – Control – Lock
Select the menu item > control > locking – the following options are available here:
  • Lock remote control
    No commands of the IR remote control are accepted.
  • Touch lock
    Can be deactivated at any time by tapping the lock symbol, which is displayed briefly when touched.
  • Lock front buttons
    Disables the hardware buttons on the front of the device
  • Intelligent screen protection
    This function protects the panel from "burn-in effects" that can occur when a static image is displayed over a longer period of time.
  • Enable gestures/Hide sidebars
    If this function is activated, the arrows on the left and right with which the sidebar can be called up disappear.
7.3.6.2 Settings – Control – Power Options
Select the menu item > control > energy setting – the following options are available here:
  • Wake-on-LAN
    If this option is activated, the display can be started via wake-on-LAN command over the network.
  • On and off timers
    If this option is activated, you can specify times at which the display is automatically switched on or off.
  • After 4 hours without use, switch to stand-by
    If this option is activated, the display is moved to stand-by after 4 hours without touching it.

7.3.7 Settings – Info

Select the menu item > Info – here you will find all relevant system information, e.B. software statuses, etc.

8. Android System Apps

We have preinstalled the following apps for you:

  • EShare – BYOD/Wireless Streaming
    With the help of this app, you can wirelessly transfer the screen of your Windows or Mac computer as well as Android or iOS smartphones and tablets to the display. Please follow the instructions that are displayed after opening the app to load the necessary programs and apps from the web page or the respective appstores.

hint:
To use the wireless function, either the integrated hotspot must be activated or the display must be taken into the same (WLAN) network that the source devices also use.

  • file manager
    With the file manager you get access to the folders and files of the Android system as well as to the USB data storage. Furthermore, the app supports the playback of images, videos and audio data, etc. By tapping long, objects can be selected, moved, copied and deleted.
  • WPSOffice
    With WPSOffice you can open and edit Word, Excel and PowerPoint as well as PDF files.
  • Web browser – Chromium
    Use the browser for Internet access.
  • Adobe Reader
    Is the official app from Adobe for viewing PDF files.
  • Photo Gallery
    Photo Gallery is an app for displaying images.
  • NewPipe
    Is an app for ad-free playback of Youtube videos.
  • VLC
    Is an app for playing video and audio files, as well as viewing network streams.
  • Open Camera
    The Open Camera app displays the live image of a visualizer or webcam. For example, documents or 3D objects can be easily digitized and annotated accordingly with the Annotation App.
  • Open Street Map
    Provides access to worldwide maps of the online service of the same name.
  • Kindermann Whiteboard App
    The app works like a digital flipchart or a digtal board and offers the possibility to make handwritten notes, sketches, etc. with digital ink on the display.
    You can choose from various background images and illustrations. If necessary, these can be extended by their own variants (as PNG/JPG in resolution 1920×1080 or 3840×2160 pixels).
optionsSelection toolMasking
Show/hide toolbarStep backSticky note
Change backgroundStep forwardSplit writing surfaces
Pen settingsDelete all
Insert imagesAdd new page
Open additional toolsNavigation through the pages
1-Finger /Multifinger – Writing
  • Annotation function of Kindermann Whiteboard
    Via the sidebar, the annotation function can be called. This allows you to make handwritten notes, sketches, etc.

hint:
They annotate on a second level above the actual screen content. This remains unchanged. When the function is closed, all notes disappear. Of course, it is possible to save these annotations including the background.


9. Technical data

9.1 Kindermann Touch Display – Generation 2019

Kindermann
TD-1055²-S

3050000011

Kindermann
TD-1065²-S

3050000012

Kindermann
TD-1075²-S

3050000013

Kindermann
TD-1086²-S

3050000014

panel

Diagonal / visible area in mm

55" / 1210 x 680

65" / 1428 x 804

75" / 1647 x 927

86" / 1895 x 1066

Backlight

Direct LED

Resolution / aspect ratio / color depth

3840 x 2160 – 16:9 – 10bit (1.07 trillion colors)

Usage orientation /
maximum useful life (daily)

Landscape format / 18 hours

brightness

350cd/m² (typ.)

450cd/m² (typ.)

450cd/m² (typ.)

400cd/m² (typ.)

contrast

1300:1 (typ.)

1200:1 (typ.)

1200:1 (typ.)

1200:1 (typ.)

reaction time

6ms (typ.)

6ms (typ.)

8ms (typ.)

8ms (typ.)

Refresh rate

60Hz

Viewing angle

178°(H) / 178°(V)

Image mode

Standard/Soft/Users/Bright

Minimum lifetime

50,000 operating hours

Touch

Touch technology

Infrared – Surface Light Wave

Maximum touchpoints

20

Front glass

Tempered glass, 4 mm – MoHS7 – anti-reflective, transparent and antibacterial

permeability

>88%

Minimum object size, accuracy

1.6 mm, ±1 mm

reaction time

<10 ms

driver

Plug and Play (multitouch driver available for MacOS; Linux supports Single Touch)

service

Fingers, control pen with soft tip or any comparable object

connection

USB2.0 Full speed – Socket – Type B

compatible

Windows 7/8/10, Linux, MAC OS, Android

loudspeaker

Audio Out Power

2 x 15W @ 8Ω

Soc

CPU/GPU

Quad Core, ARM Cortex A53, 1.5Ghz, MaliG51

RAM/ROM

3GB / 32GB

WiFi

802.11 a/b/g/n – Dual Band 2.4G and 5GHz

OS

Android 8.0

Supplied
software
(Android)

Basic

Kindermann Whiteboard app with note function, take screenshots,
Delete by gesture, computer, spotlight, timer

file manager

Yes, including photo, video, audio player

Office/PDF Viewer

WPS Office, Adobe Reader

browser

Chromium

BYOD wireless streaming

Yes, Eshare

Additional apps

OpenCamera, OpenStreetmaps

Menu languages

available

20 languages

Connections
Front

Public USB (Android&Windows)

2 x (2.0, type A socket)

HDMI 2.0 input

1

OPS USB Port

1 x (3.0, type A socket)

Touch USB

1

Connections
lateral

OPS Slot

1 (power supply 19V(DC)/5A)

HDMI output

1

SPDIF output (digital output)

1

Touch USB

1

Android USB

2 x (2.0, type A socket)

DP input

1

HDMI 2.0 input

2

LAN (100 Mbps)

2

RS232

1

YPbPr/AV in/AV out

1/1/1 (adapter required)

Audio output (3.5 mm jack)

1

VGA / Audio (3.5 mm jack) input

1 / 1

bus bar

Input voltage, connection

100 V ~ 240 V/AC, 50/60 Hz – cold appliance jack

Consumption (typical)

approx. 143W

approx. 171W

approx. 264W

approx. 375W

Standby consumption

<0.5W

Environmental
conditions

Temperature – Operation

0 – 40°C

Temperature – Storage

-10 – 60°C

Humidity – Operation

20 – 80% non-condensing

Humidity – Storage

10 – 60% non-condensing

Dimensions / Material

Dimensions display (mm) (WxDxH)

1299 x 94 x 789

1506 x 96 x 901

1736 x 104 x 1035

1992 x 113 x 1183

Dimensions packaging (mm) (WxDxH)

1420 x 245 x 910

1660 x 245 x 1045

1880 x 280 x 1160

2140 x 280 x 1340

Net weight (approx. kg)

28,5

42

58

77

Gross weight (approx. kg)

38

57

75

100

case

Aluminum/Metal

Frame width (O/U/L/R)

27\47\27\27 mm

27\47\27\27 mm

27\47\27\27 mm

28\48\28\28 mm

VESA

4 x M6
400 x 400 mm

4 x M8
600 x 400 mm

4 x M8
600 x 400 mm

4 x M8
700 x 400 mm

accessories

Included

IR remote control, power cable (3 m), USB cable (3 m), HDMI cable (3 m),
2x control pins, operating instructions

9.2 Vga mode display

No.moderesolutionRefresh rate
1VGA640x48060Hz
2SVGA800x60060Hz
3XGA1024x76860Hz
4WXGA1366x76860Hz
5Full HD1920 x 108060Hz

9.3 Mode Display HDMI

No.moderesolutionRefresh rate
1SD720x48070Hz
2SD720x57650Hz
3HD1280x72050Hz
4HD1280x72060Hz
5Full HD1920 x 108050Hz
6Full HD1920 x 108060Hz
7UHD3840x216030Hz
8UHD3840x216060Hz

10. RS232 / IP control commands

10.1 Introduction

This section describes the hardware specification as well as the control protocol via RS232 and IP interface. Below, all ECUs that can send or receive commands via RS232 & LAN protocol are referred to as "media control".

10.2 Description

10.2.1 Hardware Specification

The connection to RS232 communication is located on the back of the display.

Connector type and pinout:

D-Sub 9-pin, male
(Connection to the display)

As a connection cable between PC and display, a crossover cable (null modem) must be used (pins 2 and 3 are crossed).

PINsignal
1NC
2TXDto send a command
3RXDto receive a command
4NC
5GND
6NC
7NC
8NC
9NC
caseGND
10.2.2 Settings of the serial interface:
positionsvalue
baud rate38400 bps(fixed)
Bits8(fixed)
Stop bits1(fixed)
paritynone(fixed)
Data stream controlnone(fixed)

The display uses port 4660 for lan commands.

10.2.3 Network Settings

We recommend the use of the LAN interface with static assignment of the IP address, see Section 7.3.1.2.

10.3 Protocol

10.3.1 General

The RS232 and LAN commands are identical.

10.3.2 Protocol description
10.3.2.1 Command format
headEvery command always starts with "k" for kindermann
Display IDThe default value is "01".
The ID "99" means that the command is sent to all connected displays.
In this case, only the display responds with the ID "01".
Command TypeFor sending a command, there are two command types:
• Set command: "s"
• Get command: "g"
The display always returns one of the following responses to a command:
• Valid set command: "y"
• Valid Get command: "r"
• Invalid Set or Get command: "n"
commandThe function command
valueThree bytes define the value
endeach command completes with "cr"
Structure of a send command (type "s" or "g") and the response command (type "r")
headDisplay ID Command Type command Value 1Value 2

Value 3

end

1 byte2 bytes1 byte1 byte1 byte1 byte1 byte1 byte
Structure of a response command (type "y" and "n")
headDisplay IDCommand Typeend
1 byte2 bytes1 byte1 byte

Example 1

Sending a set command with invalid parameter: Setting the brightness of the display to 137.

 headDisplay IDCommand TypecommandValue 1Value 2Value 3end
Send (ASCII)K01SD137<CR>
Send (hex)0x6B0x30 0x310x730x440x310x330x370x0D
headIDtypeend
Answer (ASCII)K01N<CR>

Example 2

Sending a Get command with a valid response: Query the contrast value from the display, the command is valid and the set value is 53.

headIDtypecommandValue 1Value 2Value 3end
Send (ASCII)K01GA000<CR>
Send (hex)0x6B0x30 0x310x670x610x300x300x300x0D
Answer (ASCII)K01RA053<CR>
10.3.3 Set Function Commands

category

function

ASCII command

remark

power

from

k01sA000<CR>

one

k01sA001<CR>

Not available via LAN, please use
You can use the Wake-on-LAN function

source

android

k01sB00A<CR>

HDMI

k01sB004<CR>

HDMI 1

k01sB014<CR>

HDMI 2

k01sB024<CR>

OPS

k01sB007<CR>

DP

k01sB009<CR>

VGA

k01sB006<CR>

AV

k01sB001<CR>

YPbPr

k01sB003<CR>

image

Freeze screen: Off

k01s[000<CR>

Freeze screen: On

k01s[001<CR>

Backlight: Off

k01s\000<CR>

Backlight: On

k01s\001<CR>

contrast

k01sCxxx<CR>

Values for xxx: 000 ~ 100

Requirements:
• Image mode is "User"
• Active source is not Android

brightness

k01sDxxx<CR>

sharpness

k01sExxx<CR>

saturation

k01sFxxx<CR>

Zoom mode: 16:9

k01sM000<CR>

Zoom mode: 4:3

k01sM001<CR>

Color temperature: Standard

k01sH000<CR>

Requirements:
• Image mode is "User"
• Active source is not Android

Color temperature: Warm

k01sH001<CR>

Color temperature: Cold

k01sH002<CR>

clay

Surround Sound: Off

k01sI000<CR>

Surround Sound: A

k01sI001<CR>

bass

k01sJxxx<CR>

Values for xxx: 000 ~ 100

heights

k01sKxxx<CR>

volume

k01sPxxx<CR>

Volume: down

k01sP200<CR>

Volume: high

k01sP201<CR>

Mute: Off

k01sQ000<CR>

Mute: On

k01sQ001<CR>

settings

Language: English

k01sN000<CR>

Key lock: Off

k01sR000<CR>

Key lock: On

k01sR001<CR>

Touch input: Off

k01sS000<CR>

Touch input: On

k01sS001<CR>

IR lock: Off

k01sV000<CR>

IR lock: A

k01sV001<CR>

input

number

k01sT00x<CR>

Values for x: 0 ~ 9

Navigation: high

k01sU000<CR>

Navigation: down

k01sU001<CR>

Navigation: left

k01sU002<CR>

Navigation: right

k01sU003<CR>

Enter

k01sU004<CR>

Open source menu

k01sU005<CR>

Open settings

k01sU006<CR>

Exit

k01sU007<CR>

Date: Year

k01sXYxx<CR>

Values for xx: 00 ~ 99

Date: Month

k01sXMxx<CR>

Values for xx: 01 ~ 12

Date: Day

k01sXDxx<CR>

Values for xx: 01 ~ 31

Time: Hour

k01sYHxx<CR>

Values for xx: 00 ~ 24

Time: Minute

k01sYMxx<CR>

Values for xx: 00 ~ 59

Time: Second

k01sYSxx<CR>

Values for xx: 00 ~ 59

Reset to factory settings

k01sZ000<CR>

10.3.4 Get Function Commands

category

function

ASCII command

Answer (Rx)

status

power

Power status

k01gi000<CR>

Now ON<LF>

one

Now Standby <CR>

from

only by RS232

source

Source query

k01gh000<CR>

k01rh00A<CR>

Home

hint:

• is located at the source no signal on, so is the first digit a 0

• there is a signal, so is the first digit a 1

Example:
004: HDMI, but no signal
104: HDMI, with active signal

k01rh004<CR>

HDMI

k01rh014<CR>

HDMI 1

k01rh024<CR>

HDMI 2

k01rh007<CR>

OPS

k01rh009<CR>

DP

k01rh006<CR>

VGA

k01rh001<CR>

AV

k01rh003<CR>

YPbPr

image

contrast

k01ga000<CR>

k01raxxx<CR>

Values for xxx: 000 ~ 100

brightness

k01gb000<CR>

k01rbxxx<CR>

sharpness

k01gc000<CR>

k01rcxxx<CR>

saturation

k01gd000<CR>

k01rdxxx<CR>

colour

k01ge000<CR>

k01rexxx<CR>

clay

volume

k01gf000<CR>

k01rfxxx<CR>

Values for xxx: 000 ~ 100

Mute

k01gg000<CR>

k01rg000<CR>

from

k01rg001<CR>

one

settings

IR lock

k01gj000<CR>

k01rj000<CR>

from

k01rj001<CR>

one

Keylock

k01gl000<CR>

k01rl000<CR>

from

k01rl001<CR>

one

Touch input

k01gm000<CR>

k01rm000<CR>

from

k01rm001<CR>

one

date

month

k01gpM00<CR>

k01rpM11<CR>

November 14

day

k01gpD00<CR>

k01rpD14<CR>

hour

k01gqH00<CR>

k01rqH13<CR>

time:

13:55:21

minute

k01gqM00<CR>

k01rqM55<CR>

second

k01gqS00<CR>

k01rqS21<CR>

system

Device Name

k01gr000<CR>

k01r1WB8<CR>

k01r248<CR>

WB848

MAC address

k01gs000<CR>

k01rs1B0<CR>

k01rs2C5<CR>

k01rs3CA<CR>

k01rs412<CR>

k01rs534<CR>

k01rs656<CR>

B0:C5:CA:12:34:56


11. CE Declaration

The currently valid CE declaration can be viewed and downloaded at the following URL:
https://shop.kindermann.de/erp/KCO/avs/3/3050/3050000011/12_Zertifizierungen/CE_3050000011-12-13-14_GB.pdf


12. Typical sources of error

Please check the table below to help you determine the reason for the malfunction that occurred before making a service request.

If you are still unable to completely eliminate the error in accordance with the instructions in this guide, please contact the Service Center: support@kindermann.de

symptomPossible causesolution
The display does not start;
no image is displayed
• Power plug loose
• Faults in the power supply
Verify that the power cord is properly connected.
The picture shown shows stripes
(with active VGA source)
Signal disturbance caused by other electrical devices • Disconnect circuits of the devices
• Replace VGA cable
The images shown on the product are disturbed by dotted lines or stripes (with HDMI or DP signal)Poor transmission quality Shorten the cable length, reduce the number of connectors, or reduce the resolution or refresh rate.
Alternatively, a signal repeater can help.
Remote control only works out
short distance or not at all
• The receiver of the display is blocked by another object
• The battery of the remote control is weak
• The use of the remote control has been
deactivated.
• Remove the item in front of the recipient
• Replace the batteries
• See section 7.3.6.1
The touch operation is slow, does not work (Android) There are too many programs running Close the programs that you do not need and thus free up memory.
OPS cannot be activated, no display, no touch operation OPS was not used properly Re-insert the OPS. To do this, make the display powerless.
the touch function does not work on externally connected computers • The USB cable is connected to a USB port
connected that is not associated with the video source
• The touch USB cable is too long or of poor quality
• Check and change the appropriate interface of the touch USB cable
• Use a shorter or
active USB cable

13. Cleaning and maintenance of displays

preparation:

hint:
Please remove the power supply before you start cleaning and care to avoid electrocution.

Clean screen:

Mix a few drops of mild detergent (neutral soap, dish soap) in lukewarm water. Moisten a soft cloth with the mixture. Wring out the cloth very well.

hint:
You can add commercially available disinfectants or alcohol, e.B alcohol to the mixture.
However, please do not use microfiber cloths, these can damage the special coating of the front glass and make it unusable when used intensively.

Cleaning the frame:

Use a dry, soft, lint-free cloth. Rub the frame carefully with it.


14. Product Support

Please first contact the dealer from whom you purchased the display. Alternatively, you can find further contact information on our support homepage: https://touchdisplays.eu/support/


15. Warranty conditions

General provisions for our durability guarantee

  • These warranty provisions apply in Germany. German law applies exclusively; the provisions of the UN Sales Convention do not apply.
  • These warranty provisions are only applicable to the Kindermann Touchdisplays Kindermann TD-10xx2-S.
  • Proof of warranty entitlement is the invoice of the dealer provided with the date of purchase and the serial number.

Warranty periods and validities

  • Within Germany, Kindermann offers a 3-year warranty on Kindermann touch displays of the TD-10xx2-S series with on-site exchange service. Optionally, the warranty can be extended to 5 years. The extension must be completed directly upon purchase of the display and must be shown on the invoice.

Warranty exclusion

We make every effort to ensure that your new product works flawlessly. Of course, some aspects are beyond Kindermann's control and are not covered by this guarantee:

  • The serial number on the product has been changed, removed or made unreadable.
  • Damage as a result of transport, by falling or bumping during transport or by shipping after purchase.
  • Defects or damages that occur as a result of incorrect use, misuse or use by unauthorized persons or due to non-compliance with this user manual.
  • Damages or defects resulting from a wrong installation/assembly for which Kindermann is not for his representative.
  • Damage or defects resulting from the fact that electrical connections were not made in accordance with the operating instructions.
  • Damage or defects as a result of vandalism, fire, earthquakes, floods, lightning strikes or other natural disasters, surges, wars, armed conflicts or otherwise force majeure.
  • Damage or defects resulting from the use of non-original parts or repairs carried out by third parties.
  • Errors due to product modifications or subsequent changes by the guarantor, his employees or third parties commissioned by him.
  • Wear parts, e.B. batteries etc.

Warranty

  • If your product does not (no longer) work properly despite the fact that you have used it in accordance with the regulations in this instructions for use, you can contact the supplier of the product or kindermann GmbH directly. Within the applicable warranty period, we will replace the product with an identical, equivalent or reasonably similar product, whereby this decision is made at the discretion of Kindermann GmbH.
  • The customer is responsible for:
    • Provision of complete and correct information for the support of Kindermann in the diagnostic procedure. If the customer does not follow the instructions and thus an unnecessary effort is made, Kindermann reserves the right to charge the customer the associated costs.
    • Back up and delete personal data from defective products. Kindermann is not responsible for this.
    • Installing soft or firmware updates as directed by the support.
    • Reset the device after consulting support.
    • Telephone assistance with fault diagnosis with support (e.B. connection of different signal sources).
  • For the on-site replacement of the display, Kindermann GmbH commissions a service company at its own expense of his choice. The following services are included in the dismantling and reconstruction:
    • Removing all connected cables including removing an existing OPS PC and safe packaging of the defective device
    • Installation of the replacement device and connection of all cables including inserting the existing OPS PC
    • Turn on the replacement device to check its function
    • The defective device is taken by the service partner
      This service is subject to the following conditions:
      – It is a defective Kindermann display and not a problem with the installation or another product.
      – The display is mounted no higher than 1.5 meters above the ground. If the display is installed on a height adjustment, the customer must ensure that the VESA recording is fixed and does not move during or after (de-)assembly, e.B. due to the lack of weight balance in a pylon system with counterweights.
      – The display must be freely accessible (e.B. not be installed in a piece of furniture). The access and space are sufficient to ensure the safe work of two service personnel.
      – All possible access restrictions to the installation location have been removed in advance.
      – There is no need to use a special lifting or climbing device.
  • Kindermann reserves the right to request photo proof for the defective product and/or the location where it is located before services are provided.
  • If it is unclear or disputed whether the product was used illegally or whether there is a case of exclusion from the warranty, the burden of presentation and proof lies with the guarantor.
  • Costs that go beyond the scope of disassembly and reassembly described above, for example installation or connection work, scaffolding or lifting devices, etc. are excluded from the warranty.
  • Kindermann also assumes no liability for indirect damages, consequential damages or other disadvantages suffered by the user or buyer due to possible defects of the product or delays in a replacement of the product.
  • Of course, the statutory liability provisions remain in force. Exclusions and limitations of liability in these warranty provisions therefore do not apply to intentional breaches of duty, to a culpable injury to health, limb or life, to a legally mandatory liability under the Product Liability Act or to the violation of essential contractual obligations (so-called cardinal obligations, i.e. those contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place, on the compliance with which ng the guarantor may regularly trust and whose violation endangers the achievement of the purpose of the contract).

Kindermann GmbH • Mainparkring 3 • D-97246 Eibelstadt • E-Mail: info@kindermann.de www.kindermann.com