Klick&Show Manual K-FX

Installation and User's Guide

Klick & Show K-FX – Item No. 7488000340
Klick & Show K-FX HDMI Kit – Item No. 7488000342 
Klick & Show K-FX USB-C Kit – Item No. 7488000343 

table of contents:

Status: FW K3083 – April 2022

1. Preface

Before using the product, read this instruction manual carefully. The images shown in this guide are for reference only and may differ from the real product. Contact the local dealer for assistance with maintenance.
In constant effort to improve the product, we reserve the right to change functions or parameters without prior notice or obligation. The latest information can be obtained from your Kindermann dealer.


2. Safety instructions

warning
  • Read the instruction manual carefully.
  • Carefully unpack the device and pick up the original packaging and packaging material for possible later shipping.
  • Follow basic safety precautions to reduce the risk of fires, electric shocks and injuries to people.
  • Never open or modify the device. This can lead to electric shocks or burns.
  • The product may only be operated with safety low voltage with the supplied power supply.
  • The use of consumables or parts that do not meet the product specifications can lead to damage or malfunction.
  • For all maintenance work, contact qualified service personnel.
  • The system may only be stored and used in dry environments.
  • Place the device in a well-ventilated place to avoid damage from overheating.
  • To clean this device, do not use liquid or aerosol cleaners.
  • Before cleaning, always unplug the power plug from the socket.
  • Unplug the power plug if you are not using the device for a long time.
  • Information on the disposal of waste equipment: The device may not be disposed of with household waste, but must be returned via the trade route.
  • Before installing, make sure that all components and accessories are included.
  • All power switches, plugs, sockets and power cords must be insulated and secure.
  • All cables should be connected before switching on.

3. Product description

The Kindermann Klick & Show is a wireless presentation system for huddle spaces, meeting and training rooms, classrooms, etc. where a flexible presentation is important. Klick & Show allows the screen of computers, tablets or smartphones to be transmitted wirelessly and presented to a central screen – without lengthy configuration, cables and waiting times. This makes the use of personal devices (BYOD – Bring Your Own Device) child's play.
The click Klick & Show K-FX extends the functionality by the use of USB cameras, speakerphones, video soundbars, etc. which are permanently installed in the room and via USB to the Klick & Show K-FX base can be connected. With the PC or notebook, these can be used wirelessly thanks to USB-over-WiFi for conferncing, as if they were directly connected.
This facilitates the collaboration of hybrid teams (collaboration between office and home office or on the go) in video conferences, because each meeting room or huddle space can be used easily and spontaneously with your own UC or video conference account.

There are various transmission paths to choose from, above all the Klick & Show Transmitter with HDMI or USB-C interface, which allows the use of Klick & Show make it particularly easy. Both transmitters work to share the screen without installing software.
The "WirelessMedia" software is required to share the screen without a transmitter and to use the video conferencing functions and is available for Windows or MacOS*. For Android devices, you can find the WirelessMedia2 app for free in the Google Play Store. In addition, the generic AirPlay Miracast and ChromeCast protocols are supported for image transmission. These are available directly on the respective platforms without the installation of additional software and are therefore particularly easy and intuitive to use.
Klick & Show allows the simultaneous display of up to four transmissions in a split screen display.

*The use of the video conferencing function is expected to be made available in Q2/2022 via software update.

3.1 Features/Compatibility

The technical data of Klick & Show K-FX can be found here.

KLICK&SHOW K-FX is compatible with almost all USB cameras, USB video soundbars, USB speakerphones and professional AEC (Active Echo Cancelation) solutions with USB interface available on the market.

Requirements for USB devices:

  • UAC/UVC profile support
  • Video encoding in M-JPEG or YUV format
    (Due to the lower amount of data and network load, we recommend the use of cameras that support M-JPEG!)
  • Only devices with integrated AEC (Active Echo Cancelation) are supported, e.B video soundbars, speakerphones, integrated audio room solution with AEC.  

3.2 Scope of delivery

Klick & Show K-FX Base (7488000340)
  • 1 Kindermann Klick & Show K-FX Base
  • 3 WLAN antennas
  • 1 universal power supply for mains voltage 100 – 240 VAC, 12 VDC/3 A, with EU and UK plugs
  • 1 Euroblock plug for RS232
  • 1 Quick Start Guide Quick Start Guide
Klick & Show K-FX HDMI Kit (7488000342)
  • 1 Kindermann Klick & Show K-FX Base
  • 3 WLAN antennas
  • 1 universal power supply for mains voltage 100 – 240 VAC, 12 VDC/3 A, with EU and UK plugs
  • 1 Euroblock plug for RS232
  • 1 Quick Start Guide Quick Start Guide
  • 2 Klick & Show HDMI Transmitter
Klick & Show K-FX Kit (7488000343)
  • 1 Kindermann Klick & Show K-FX Base
  • 3 WLAN antennas
  • 1 universal power supply for mains voltage 100 – 240 VAC, 12 VDC/3 A, with EU and UK plugs
  • 1 Euroblock plug for RS232
  • 1 Quick Start Guide Quick Start Guide
  • 2 Klick & Show USB-C Transmitter

4. Device description

No. namedescription
1Klick & Show
Base
Central unit with WLAN access point
2transmitterWith integrated WLAN function for wireless transmission of the screen

4.1 Connectors and buttons on the base device

front
No. namedescription
1USB-A socketFor pairing the USB-A and HDMI transmitters,
for connecting a touch screen, a mouse and for local firmware update via USB stick
2USB-C socketFor pairing the USB-C transmitters, for connecting a touch screen, a mouse and for local firmware update via USB stick
3Status LEDRed: Startup process
Flashing green: Switched on
Constant green: Ready for transmission
Turquoise: Active transmission
4power Button, for switching on and off to standby
back
No. namedescription
1AntennaAntenna connection (WLAN antennas included)
2LINE OUT3.5 mm stereo jack for connection to an analog audio system
3RS 2323-pin terminal (included) for receiving and sending RS-232 commands
4ResetButton, resets the device to factory condition
5USB-C port
(USB 3.2 Gen1)
For connecting the USB camera and the USB audio conferencing system, as well as for pairing the transmitters, connecting a touch screen, a mouse and for local firmware update via USB stick
63x USB 3.2 Gen1 portsFor connecting the USB camera and the USB audio conferencing system, as well as for pairing the transmitters, connecting a touch screen, a mouse and for local firmware update via USB stick
7HDMI 2.0 HDMI output for connection to displays, projectors, etc. (Supports HDMI 2.0, 4K60Hz)
8LAN1100 Mbps, to connect to a network
9LAN21 Gbps, to connect to a network with PoE (Power over Ethernet) support
10Mains connectionConnect the supplied power supply to the device and the power supply
11Security SlotFor anti-theft protection (accessories)

4.2 Transmitters

No. namedescription
1HDMI transmitterHDMI connector: transmission of the image signal
USB-A connector: For power supply, for transferring touchback information
and for pairing with the base
2USB-C TransmitterUSB-C connector: transmission of the image signal (DisplayPort Alt Mode), power supply
and for the transmission of touchback information as well as for pairing with the base

Status LED in transmitter

  • Permanently green: Ready for transfer
  • Permanently red: Active transmission
  • At the base: Pairing is finished, you can pull the transmitter off the base
  • Flashes green – on the computer:
    – 100ms AN; 300ms OFF = initialization/connection establishment
    – 500ms AN; 800ms OFF = Connect to WI-FI
    – 200ms AN; Get 800ms AUS = IP
    – 800ms AN; 200ms OFF = establish communication to the base
    – 300ms AN; 100ms OFF = No communication between PC/Laptop and Sensor Button TOUCH

hint:
The Klick & Show HDMI Transmitter can be used on almost any device with HDMI output. If the device does not have a USB port that can provide the power supply, you can use a standard USB power supply or a power bank.


5. Installation

5.1 Installation of the basic device

The basic device can be placed on a table or mounted on the wall, for example.

hint:
Please position the base as close as possible to the playback device to avoid problems with HDMI signal transmission.

Tools needed for wall mounting:

• A drill (depending on the type and nature of the wall)
• Screwdriver or cordless screwdriver suitable for the mounting screws

Required mounting accessories (not included):

• 2 x screws (recommended head diameter: 7 mm)
• 2 x Matching dowels

Installation:

  • Drill two holes according to the drawing.
  • Turn on the mounting screws. Please leave about 4 mm of space between the wall and the screw head so that the base can be inserted in between.
  • Place the base device on the wall so that the screw heads of the two mounting screws reach into the holes of the base. Gently press the device against the wall and slide it down or to the side (depending on the mounting situation).
  • If the base is too loose, turn the screws a little further.

Mounting of wlan antennas:

In order to avoid damage during transport, the antennas are supplied loosely and should be installed for reception optimization.

  • The antennas should be aligned vertically.
  • The antennas should be installed at least 50 cm away from metallic surfaces to avoid unwanted reflections. Likewise, at least a distance of 1 meter to other radio systems in the same frequency band should be maintained (e.B. WLAN access points).
  • We recommend a direct line of sight between the base and transmitters and the mobile devices.
  • Due to the special radiation properties of the dipole antennas, you should use the Klick & Show Do not install the base directly above or below the transmitters (under/ceiling mounting).

5.2 Power supply

A universal power supply for mains voltage 100 – 240 VAC, 12 VDC / 3A with various regional adapter attachments is included.

Adapter Types:

  1. Mount the required type plug adapter of your country.
  2. Connect the power supply to the base device.
  3. Plug the power supply into a suitable socket.

hint:
As soon as the power supply is active, the basic device (boot process) starts.

5.3 Power over Ethernet (PoE):

If the network switch supports PoE (Power over Ethernet), the power can also be provided via the network cable on the LAN2 port. The plug-in power supply is then not required.

hint:
The base requires a power supply according to PoE 802.3at (PoE+).

5.4 HDMI port

  1. Connect the HDMI output of the base through a suitable HDMI cable to a display or projector.

5.5 Audio connectors

The transmitters transmit the audio signal of the computer together with the video signal to the base device.

HDMI audio output:

Image and sound are transmitted digitally via HDMI. A playback device, e.B a display with speakers, can play the sound directly.

Analog audio output
The sound is output analogously at the jack socket "LINE OUT". Here, active speakers or existing analog audio systems can be connected.

Audio configuration on PC/laptop
In the factory setting shifts Klick & Show Silently silently transmits the computer's internal speaker and transmits the sound to the Klick & Show Base as soon as an image is transmitted.
If the transmitter is disconnected, the computer's previous audio configuration is restored.

Is a USB audio conferencing system on the Klick&Show connected, the audio output takes place via it.

Hint: If there is no audio output via the Klick & Show, please check the audio configuration of your computer. Here the device "Wireless Media" must be selected.
You can adjust the volume via the audio settings of your computer, tablet or smartphone.

5.6 LAN connection

The base can be connected to a network via CAT cable.
Depending on the network configuration, the wired Network access also available in WLAN (bridging).

The network connections can be used for:

Klick & Show has two separate network interfaces, so it can be connected to two separate networks. The IP addresses through which the Klick & Show can be reached from the respective network, are displayed on the home screen.

hint:
Details on network configuration can be found in the chapter WebUI.

5.7 Use of touch screens

Klick & Show transmits image and audio signals as well as touch input to a display at the same time. Klick & Show supports the USB-HID protocol. For example, interactive touch displays, projectors or whiteboards as well as a mouse can be connected to the base via USB in order to

  1. take over the functions of a mouse, perform multi-touch gestures*, work interactively, etc. The computer can be remotely controlled, for example.B. from the touch screen.
  2. to use the moderator function.
  3. to use the integrated whiteboard app.
  4. Confirm onscreen messages.

hint:
*The specific range of functions depends on the range of functions of the touch display, the selected connection and the operating system.

5.8 Use of USB cameras and audio conferencing systems

KLICK&SHOW K-FX transforms conventional conference rooms into hybrid meeting rooms, facilitating collaboration between office and home office. It wirelessly connects your notebook to the display and professional USB camera and audio solution in the room.

This approach is called BYOM (Bring Your Own Meeting). At BYOM, employees can make calls with their own account on their preferred UC platform, whether it's Microsoft Teams, Zoom, Cisco Webex or Google Meet, etc. This also makes spontaneous participation in a hybrid meeting in the conference room child's play.

The click Klick & Show K-FX allows the use of USB cameras, USB speakerphones as well as USB video soundbars, etc. the USB cable to the rear USB 3.0 ports of the Klick & Show K-FX base can be connected.
With the PC or notebook, these can now be used wirelessly thanks to USB-over-WiFi for conferncing, as if they were directly connected.

The following device classes are supported:

  • Audio & Video in One Device (Built-in Devices)
    • 1. USB video soundbars
    • 2. USB-PTZ system solutions incl. microphone and speakers and integrated echo canceling (AEC)
  • Video only
    • 3. USB-PTZ cameras
    • 4. USB webcams (with microphone)
  • Audio only
    • 5. Integrated audio room solution with AEC
    • 6. Speakerphones
  • A combination of the "Video Only" and "Audio Only" solutions.

hint:
The use of a USB webcam with built-in microphones and the speakers of a display is controlled by the Klick & Show K-FX not supported, in this case only the video function is provided wirelessly.

Details can be found in the Chapter 3.1.


6. Commissioning & use

6.1 Home Screen

  1. Turn on the base device.
  2. After the startup process, three home screens are displayed alternately:

6.1.1 Home screen for the use of transmitters

6.1.2 Homescreen for use via software

6.1.3 Home screen for use via smartphone or tablet

No. namedescription
1deviceThe device name can be freely assigned. In the factory setting, the name klickandshow-xxxx is
In Accesspoint Mode , the device name is also the WLAN identifier (SSID)
2code8-digit PIN to connect to the KLICK&SHOW. In Accesspoint Mode, the code is also the WLAN password.
(Time to automatic change)
3guestWLAN Name (SSID) for guest users
(Text box, the network name must be entered in the network configuration.)
4internalWLAN Name (SSID) for internal users
(Text box, the network name must be entered in the network configuration.)
5WLAN IP IP address of the Klick & Show Base in access point mode
6LAN IPIP address of the Klick & Show Basis in the LAN
"N/A" = no connection to network or no IP address assigned
6Network Status
The wired network connection (LAN1 or LAN2) is passed through to the WLAN (bridging).
Segmented network, WLAN users do not have access to the wired network connection
7Moderation menu
Whiteboard App
Does it work? Moderator menu up and down.
Provides access to the Whiteboard and Annotation App.
8Position Shows the switch between the alternating home screens.

6.2 Screen sharing via HDMI and USB-C transmitters (for all operating systems)

Plug the transmitter into the HDMI and USB-A interface or into the USB-C interface of your computer and wait until the transmitter is constantly green.

Touch the surface of the transmitter to start the transmission. The transmitter will confirm the activation with a slight vibration and a color change of the LED to red.
The screen will now be transferred and displayed on the connected display. To stop the transfer, tap the transmitter again.

hint:
The HDMI and USB-C transmitters behave on the computer like an external monitor, i.e. You can also define it as an extended screen. To do this, select the key combination Windows + P on Windows and go to macOS > SystemPreferences,clickMonitors,and then clickArrange.

Hint:
The USB-C transmitter can also be used in conjunction with Chromebooks, tablets, smartphones, etc. that have a USB-C port. The specific range of functions depends on the hardware of your device and the respective software. Video transmission requires Support for DisplayPort alternate Mode . The range of functions of your device can be found in the manual
.
Whether your device supports touchback depends primarily on the operating system.

6.3 Initial commissioning and use of the USB video conferencing function in conjunction with HDMI or USB-C transmitters under Windows

Hint:
Currently, the BYOM (Bring Your Own Meeting), i.e. the wireless transmission of USB camera and USB audio conference signals, is only available under Windows 10 / 11.

By the end of Q2 2022, this option will also be available on MacOS.
All other operating systems do not currently support this option!

Connect the transmitter to the computer as described in Chapter 6.2 . In addition to the screen sharing function, the transmitter is recognized as a "CD drive" (non-writable memory) on which the WirelessMedia Client is deployed.

Boot the WirelessMedia.xe from this disk. If a USB camera and/or a USB audio conferencing system has been connected to the base, the software checks whether the necessary drivers are already installed on the system. The first time you use it, the WirelessMedia software will prompt you to install the drivers.

Hint:
Administration rights are required for installation.
Alternatively, the WirelessMedia Client for Windows and the function drivers can be pre-installed via central software distribution.

After successful installation, a virtual camera "KLICK&SHOW Video" and a virtual audio device "KLICK&SHOW Audio" as a microphone or playback device to choose from.

Hint:
The data transfer for screen sharing takes place via the WLAN module integrated in the transmitter, whereas the transmission of the USB data from the camera and audio conference is carried out directly via the network connection of the computer.

Depending on the selected network configuration of the Klick & Show Basically, the WLAN connection must be changed.
The WirelessMedia Client performs the switch independently. As a rule, the WLAN password is passed when pairing the transmitters, so that no input is necessary.

You must confirm the corresponding abfvrage.
Information on network configuration can be found in the chapter Network Settings.

Wireless use of camera and audio conference

In order to be able to use the USB camera or the USB audio conferencing solution wirelessly, the last step is to change the device configuration in the software client of the UCC application.
Here in the example the settings menu of Microsoft Teams:

Here in the example the settings menu of Zoom:

In other software clients, the setting must be implemented analogously.

Hint:
In all UCC software clients there is a test function for the audio and video setting. With this you can also ensure the correct functioning of Klick&Show test.

As soon as the camera or audio transmission is used, the color on the icons on the home screen and in the WirelessMedia Client changes to green.

Hint:
In order to be able to use the camera or the audio system wirelessly, a connection via WirelessMedia Client is mandatory.

6.4 Initial commissioning and use of the USB video conferencing function in conjunction with the WirelessMedia Client under Windows

If the WirelessMedia Client is not yet available on your computer, you have the following options to choose from:

  • Download from kfx.klickandshow.com
  • By download from the Klick & Show Base
    Enter the IP address displayed on the home screen into the browser and download the "WirelessMedia App" app to match your operating system.

Connect your computer to the "GUEST" or "EMPLOYEE" Wi-Fi network that is displayed on the home screen.
Run the "WirelessMedia Client" by double-clicking. A list of all available Klick & Show in network is displayed. Select the Klick & Show with which you want to connect and then click on "Connect".
As a rule, access is password-protected .
Enter the 8-digit "code" that is displayed on the home screen. When you have successfully connected to the base, the WirelessMedia Client changes color to green.

Hint:
If the desired Klick & Show Base not displayed in the list, you can enter the IP address directly in the black box and then click the
click.
In this case, your computer is either not connected to the same network (segment) or there are network-side restrictions that block an automatic scan.
In this case, please contact your network administrator.

If a USB camera and/or a USB audio conferencing product has already been connected to the base, the software checks whether the necessary drivers are already installed on the system. The first time you use it, the WirelessMedia software will prompt you to install the drivers.

Hint:
Administration rights are required for installation.
Alternatively, the WirelessMedia Client for Windows and the function drivers can be pre-installed via central software distribution. The MSI installation package can be found on the download page.

After successful installation, a virtual camera " KLICK&SHOW Video" and a virtual audio device"KLICK&SHOW Audio" as a microphone or playback device to choose from.

6.4.1 Wireless use of camera and audio conference

In order to be able to use the USB camera or the USB audio conferencing solution wirelessly, the last step is to change the device configuration in the software client of the UCC application.
Here in the example the settings menu of Microsoft Teams:

Here in the example, the settings menu of Zoom.

In other software clients, the setting must be implemented analogously.

Hint:
In all UCC software clients there is a test function for the audio and video setting. With this you can also ensure the correct functioning of Klick&Show test.

As soon as the camera or audio transmission is used, the color on the icons on the home screen and in the WirelessMedia Client changes to green.

6.4.2 Screen sharing via WirelessMedia Client

Connect to a Klick&Show Base as described at the beginning of the kaptiel. Then click on the "Ready..." button , the window color will change to red and the screen content will be transferred. The name of the logged-in user appears briefly.

You can minimize the app window. in the windows taskbar you can see if the screen content is transferred or not WirelessMedia_tray_icon_Windows.

To stop the transfer, click on "... transmits", the window color is green again.

To exit the WirelessMedia Clients click on the Close icon (X) or in Windows Sytemtray right-click on the WirelessMedia_tray_icon_Windows Icon and then click Exit. A confirmation dialog follows.

6.4.3 Advanced Features of the WirelessMedia Client for Windows

click the gear icon in the app to use the "options" or close.

Options:
  • Extended screen:
    If this option is selected, the Klick & Show like an external monitor, i.e. a second "virtual" screen is set up and transmitted.
    If you use the transfer with Klick & Show ( pause), the extended desktop remains active until you either deselect the "Extended Screen" function in the APP or close the WirelessMedia app. Alternatively, you can use the key combination "Windows + P" in the Windows configuration to select "PC screen only" or "Duplicate".

hint:
When the Extended Screen feature is activated for the first time, a driver is installed. The installation process requires administrator privileges.

  • Keep aspect ratio:
    This option is active by default. This ensures that the image on the source device and on the display have the same proportions. If you deselect the function, the image is stretched to the overall width and thus possibly distorted.
  • Lowest latency (mouse):
    The option is active by default. The mouse pointer is displayed during movements without perceptible delay (~20 ms), which significantly improves ergonomics.
    The mouse cursor is displayed the same in all applications, regardless of whether it changes its shape on the PC monitor.

    Disabled: The shape of the mouse pointer on the display corresponds to the shape in the application. The movement of the pointer takes place with a small delay (100 – 150 ms).
  • Stream Mode:
    – Flowing priority: A variable (codec) is used here. For fast-moving images, the quality is somewhat reduced in favor of a smooth display.

    – Quality priority: In order to ensure the highest possible playback quality, the data rate is increased for fast-changing images, such as a video transmission. This can lead to a slight but perceptible delay (latency).
  • Volume: The slider allows the playback volume on the output display or on the analog output of the Klick & Show Basis can be regulated during an active transmission.

6.4.4 Additional Operating Instructions for the WirelessMedia Client for Windows

If the WirelessMedia version does not match the firmware of the base, you will be informed by a message after starting the APP:

In this case, delete the previous version and install the current one.

Hint:
A right-click on the icon
WirelessMedia_tray_icon_Windows in the Windows taskbar, the Klick & Show Context menu. The software tells you versions of the basic device, the transmitters and the WirelessMedia client.

6.5 Screen sharing with the WirelessMedia Client for MacOS

Connect your MacBook to the "GUEST" or "EMPLOYEE" Wi-Fi network that is displayed on the home screen.
Is the Klick & Show Basically connected to a network via CAT cable, all other computers in this network also have access to the Klick & Show Base.

3. Run the "WirelessMedia Client" with a double click. A list of all available Klick & Show in network is displayed. Select the Klick & Show with which you want to connect and then click on "Connect".
As a rule, access is password-protected .

Enter the 8-digit "code" that is displayed on the home screen. When you have successfully connected to the base, the WirelessMedia Client changes color to green.

Now click on the button "Ready ...", the window color changes to red and the screen content is transferred. The name of the logged-in user appears briefly.

You can minimize the app window. In the MacOS status bar shows an icon the current connection status.

To stop the transfer, click on "... transmits", the window color changes back to green.

Hint:
If the desired Klick & Show Base not displayed in the list, you can enter the IP address directly in the black box and then click the
click.
In this case, your computer is either not connected to the same network (segment) or there are network-side restrictions that block an automatic search.
In this case, please contact your network administrator.

To exit the WirelessMedia Clients click on the Close icon (red dot) or in the system tray with the right mouse button on the WirelessMedia_tray_icon_Windows Icon and then click Exit. A confirmation dialog follows.

Advanced features of the WirelessMedia Client for MacOS

click the gear icon in the app to use the "options" or close.

Options:
  • Keep aspect ratio:
    This option is active by default. This ensures that the image on the source device and on the display have the same proportions. If you deselect the function, the image is stretched to the overall width and thus possibly distorted.
  • Lowest latency (mouse):
    The option is active by default. The mouse pointer is displayed during movements without perceptible delay (~20 ms), which significantly improves ergonomics.
    The mouse cursor is displayed the same in all applications, regardless of whether it changes its shape on the PC monitor.

    Disabled: The shape of the mouse pointer on the display corresponds to the shape in the application. The movement of the pointer takes place with a small delay (100 – 150 ms).
  • Share mode:
    – Fluid priority: A variable codec is used here. In the case of fast-moving images, the quality is somewhat reduced in favor of a smooth display.

    – Quality priority: In order to ensure the highest possible playback quality, the data rate is increased for fast-changing images, such as something of a video transmission. This can lead to a slight but perceptible delay (latency).

Additional operating instructions for the WirelessMedia Client for MacOS

If the WirelessMedia version does not match the firmware of the base, you will be informed by a message after starting the app:

In this case, delete the previous version and install the current one.

Hint:
A right-click on the icon
WirelessMedia_tray_icon_Windows in the Windows taskbar, the Klick & Show Context menu. The software tells you versions of the basic device, the transmitters and the WirelessMedia client.

6.6 WirelessMedia2 App for Android

How do I get the WMedia2 Android app?

Use of the WMedia2 Android App

Connect your Android device to the "GUEST" or "EMPLOYEE" Wi-Fi network displayed on the home screen.
Is the Klick & Show Basically connected to a network via CAT cable, all other computers in this network also have access to the Klick & Show Base.

Open the WirelessMedia app. The available Klick & Show Devices displayed.

Hint:
To update the available Klick & Show Devices drag the "Drop-down refresh" arrow down.
Via the list entry "Other device" you can enter the IP address directly in the black field and then click on the icon.
If the desired Klick & Show Base not displayed in the list, your mobile device is either not connected to the same network (segment) or there are network-side restrictions that block an automatic search.
In this case, please contact your network administrator.

Select the desired device from the list and, if necessary, enter the 8-digit code that is displayed on the home screen.

Before you can transfer your screen, a security query from Android will appear, indicating that you are sharing your screen with everyone.

To end the transfer, disable "Share screen".
The "Fullscreen" option is available if more than one participant presents at the same time and the Klick & Show displays a split image on the display. With the activation of this function, your Android device will be displayed in full screen and the other active transfers(s) will be terminated.

By clicking on the device name you get further detailed information about the selected Klick & Show.

To disconnect, click on "Connected" and confirm the security question.

hint:
Details about the split screen function can be found in chapter 7.1

6.7 Use of AirPlay

Devices that work with a current version of MacOS, iPad OS or iOS can use Apple's own streaming service "AirPlay".

Connect your Android device to the "GUEST" or "EMPLOYEE" Wi-Fi network that is displayed on the home screen.
Is the Klick & Show Basically connected to a network via CAT cable, all other computers in this network also have access to the Klick & Show Base.

6.7.1 AirPlay on iPad or iPhone

On your Apple device, open Control Center and select Screen Mirroring. If your device is on the same network as the Klick & Show , it appears in the list. Select the desired Klick & Show to connect.

You will be prompted to enter the 8-digit code that is displayed on the home screen.

Now your screen content will become Klick & Show mirrored and displayed on the connected display. You can recognize the active transfer by the AirPlay icon in the status bar:

To interrupt the transfer, open the Control Panel again with the appropriate gesture and select "Stop Mirroring".

6.7.2 AirPlay Options on macOS

On MacOS, AirPlay allows more options.

  • Use as an "extended screen"
    This means that the Klick & Show treated as an additional (extended) screen.
  • Quality setting (scaling)
    This allows you to choose between high display quality and improved performance.

hint:
Starting with macOS Monterey, Airplay only supports 4-digit PINs. In this case, a window is displayed when establishing the connection in which the 4-digit code is displayed. These are the last 4 digits of the 8-digit code.

6.8 Use of Miracast

Supported from firmware version K1039 Klick & Show Miracast.

hint:
How to update the firmware of your Klick & Shows to the latest version can be read in chapter 11.6.

Klick & Show supports both Miracast operating modes, the "Wifi direct mode" known from Consumer Electronic, in which a direct (peer-to-peer) connection is established between the transmitter and the receiver WLAN, and the professional infrastructure mode (MS MICE).
Prerequisite for the use of the Wifi direct mode is the installation of the optional WLAN USB dongle, which must be plugged into one of the two USB ports of the Klick & Show.
Miracast infrastructure mode is supported without additional hardware. Klick & Show must be operated in infrastructure mode and the computer or mobile device must be connected to the corresponding network.

6.8.1 Using Miracast on Windows

To connect via Miracast, you can optionally use the familiar keyboard shortcut Windows + P and then click on the link marked in red. This takes you to the connection menu, which you can also call up directly with the key combination Windows + K. Select Klick & Show and, if necessary, enter the code that appears on the home screen.

A black bar appears at the top of the screen indicating the connection status.
Here the transmission can also be disconnected again.

6.8.2 Miracast on Android Devices

Miracast is available on almost every Android device. Depending on the manufacturer and Android version, however, it can be labeled differently.
In our example, we use a smartphone with Android 10. Select the "Transfer Screen" feature. The available devices are searched. Select Klick & Show and, if necessary, enter the code that appears on the home screen.

An active transfer will be in the status bar displayed. To exit, disable the transfer.

6.9 Use of ChromeCast

Supported from firmware version K1048 Klick & Show ChromeCast.

hint:
How to update the firmware of your Klick & Shows to the latest version can be read in chapter 11.6.

ChromeCast is currently available via the Google Chrome/Chromium browser on the platforms ChromeOS, Windows, MacOS and Linux. If necessary, please install the browser on your computer.

Connect your device to the "GUEST" or "EMPLOYEE" Wi-Fi network displayed on the home screen.
Is the Klick & Show Basically connected to a network via CAT cable, all other computers in this network also have access to the Klick & Show Base.

Open the Chrome browser and select top right > Stream. Then click Sources. Here you can decide which part of your screen they want to share. You can choose between the current browser tap, the entire screen or a file. The selection cannot be changed during an ongoing transfer. If you want to change the source, you must first stop the transfer, select the new source, and start the transfer again.

Then select the Klick & Show on which you want to show the content.

To exit, select the same menu or icon and click Stop.


7. Splitscreen, Moderation & Tools

Klick & Show offers in addition to the basic function of screen sharing other helpful tools that can support users in the presentation and contribute to a productive meeting.

7.1 Splitscreen

In certain situations, it can be useful to display more than one screen, e.B. to compare different ideas or to show additional information that is difficult to combine on one screen.


Supported here Klick & Show the split-screen display of up to four sources simultaneously. You can select the number and display in the WebUI.

The split-screen function is automatically activated as soon as more than one device simultaneously drives the image transmission. The assignment of the positions is done automatically depending on the order of the presentation.
As soon as a fifth source wants to be displayed, it "pushes" the first one out of the picture.

Hint:
To switch its screen from split screen to full screen, you can press and hold the dongle for 2 seconds.
In the WirelessMedia 2 app for Android, the "Full Screen" button performs the same function.
Airplay and Miracast do not support this feature, so all other devices must separate so that these devices can present in full screen.

7.2 Moderation

hint:
For the best possible user experience, we recommend using the following functions in conjunction with a touch display.

To enter the moderation menu, tap the arrow (1) that appears on the right side of the screen.

The sidebar displays all connected devices and can be brought to the presentation by the presenter. Whether a preview image is displayed depends on the setting or use of a transmitter.
The moderation function is not available for Airplay and Miracast due to technology.

Note:
This feature can be disabled via the WebUI. In this case, no Pfleil or only a reduced menu is displayed, which allows access to the whiteboard and annotation function.

7.3 Whiteboard App

Tap the Icon to open the "Whiteboard App" with a blank page.

Select a tool from the following table.

Toolbars #. Tool Function
Toolbar 1 Add a blank page
Delete the current page
Show previous or next page
Toolbar 2 Undo the most recently performed action
Restore the undone action
Delete parts of the drawing (eraser); the width can be selected by long tapping
Delete the entire drawing area
pen for drawing or writing;
the pen color can be selected by long tapping
Draw a geometric shape;
the color can be selected by long tapping
Select/change background color
(the previously created drawing is retained)
Toolbar 3Appears when the blackboard color, shapes, or pen are pressed and held.
Toolbar 4 file options Save as PNG and WMN (for further editing)
The files can be downloaded from the base via a web address or QR code.
Exit the whiteboard and return to the home screen.
Menu:
Open: Open WMN file from local storage and continue editing project
(Attention: depending on the security setting, the files are deleted regularly)
New Project – Opens a new whiteboard file
Save as: By entering a file name (as PNG and WMN, for further editing)
The files can be downloaded from the base via a web address or QR code.
Import from USB data carrier
Save as PDF file
The files can be downloaded from the base via a web address or QR code.
Clear history: – all previously created whiteboards and annotations in temporary memory will be deleted.

7.4 Annotation (notes)

In contrast to the whiteboard, the annotation function has no background, but works transparently on a "virtual layer" above the displayed video image. The original image remains unchanged.

Tap or click the to open the function.

The following tools are available.

Toolbars #.Tool Function
Toolbar1 Undo the most recently performed action
Restore the undone action
Delete parts of the drawing (eraser); the width can be selected by long tapping
Delete all
pen for drawing or writing;
the pen color can be selected by long tapping
Draw a geometric shape;
the color can be selected by long tapping
Stop annotation
Save annotations (PNG format)

Saving Whiteboard/Annotation Files

Hint:
As soon as the last Wi-Fi connection to the Klick & Show For security reasons, the memory is automatically deleted so that subsequent users can no longer access the previously stored content.
You can configure this setting individually in the security settings of the WebUI.

When you save a file, you will be shown a QR code and a corresponding web address where the files can be downloaded.

Hint:
To access the stored files, your computer or mobile device must be connected to the same (Wi-Fi) network with the Klick & Show condition.

The number after the colon is the network portthat must be shared to access the files.

You can copy the WMN file(s) to a USB memory and use the "Import from USB Disk" function in the Whiteboard app on the Klick & Show open again and continue editing.


8. Service functions

8.1 Coupling of transmitters (pairing)

When you purchase a set, the transmitters are factory-coupled to the respective base and ready for immediate use. However, as soon as you change the network configuration or, for example, if you purchase additional transmitters, you must recouple them.

Note: What does pairing mean?
The base and transmitter communicate with each other via WLAN.
As with a computer or mobile device, the transmitter must know which WLAN network (SSID) to connect to and which password it uses. This information is exchanged during pairing. A transmitter can only ever be attached to one Base to be coupled. The transmitter always connects to the last coupled base.


Plug the USB port of the transmitter into one of the USB sockets on the Klick & Show Base. The transmitter is automatically detected and the process is started.

If you see the success message on the screen, you can simply pull off the transmitter. Proceed accordingly with all other transmitters.

8.2 Firmware Update for Transmitters

We develop Klick & Show constantly to supplement new functions or to adapt to changing conditions in the IT environment. For this purpose, we provide regular firmware updates that are installed on the base.
In order to load the new firmware onto the transmitters, they must be plugged in there after updating the base.
The transmitter is automatically detected and the process is started.

If you see the success message on the screen, you can simply pull off the transmitter.

hint:
Firmware updates for the transmitters are also transmitted to the transmitters in the background during use.
For installations with multiple devices, we recommend using the ManageTool. This allows all transmitters at the workplace to be coupled to any base.

8.3 Delete older versions of WirelessMedia for Windows

If you receive an error message when you plug the USB-A transmitter into a laptop even though all programs have been updated, an older version is probably active on your computer.

The cleaning tool WindowsClear or MacClear can delete the traces of the old version. Run this file and start the current version of the starter program.

8.4 Restore factory settings (Reset)

A hardwarereset is triggered by pressing the reset button on the Klick & Show Base. Alternatively, you can also initiate it via the administration interface. Both paths lead to the same result.

hint:
You can save the current configuration and read it back in after the reset.

  • Turn on the base device.
  • Once the home screen is visible, press the Reset button with a pointed object, e.B a bent paper clip. Press and hold the button for at least 2 seconds until the "Factory Reset" message appears. Klick & Show will restart after another 3 seconds with the factory settings.
  • If you have no display connected, hold down the reset button until the LED display on the top lights up red to perform the reset.

Note:
All settings are lost and Klick & Show needs to be re-set up.
After resetting to factory settings, all transmitters must be paired (paired) again with the base device.


9. Introduction to Network Configuration

9.1 Basic rules for WLAN

To ensure that the radio signals do not interfere with each other, "WLAN hygiene" is essential, i.e. You must ensure that only one access point broadcasts on each WLAN channel and, if necessary, on the directly adjacent channels. Otherwise, the signals overlap and interfere with each other. In the best case, the data rate decreases, in the worst case, data transmission is no longer possible.
There are various professional WLAN scanners on the market that help for a quick overview, but also free apps, such as the Wifi Analyser, which visually represent conflicts.

Difference between 2.4 GHz and 5 GHz frequency band

Two frequency bands are available worldwide for the use of WLAN. Both have advantages and disadvantages.

  • 2.4 GHz
    • Oldest standard – highest distribution and compatibility
    • For technical reasons, longer range or better penetration
      due to the lower radio frequency
    • Few, heavily frequented channels
    • Lower bandwidth per channel
  • 5 GHz
    • More or less frequented channels
    • More bandwidth per channel
    • Due to technical reasons, short range and poorer radio penetration
    • Compatible with modern, Wi-Fi-enabled devices

hint:
We recommend using the channel in the 5 GHz band.
To achieve the best transmission quality, we propose a "line of sight" between the Klick & Show Base and the transmitter or mobile device, so that the radio transmission can take place unhindered. Avoid proximity to objects made of metal or other dense materials.
In difficult installations, it may make sense to install the antennas with an extension in a better place for reception, e.B. outside a technical rack.

9.2 Available Network Modes

Klick & Show supports three network modes:

  1. Access Point Mode
  2. WLAN Infrastructures Fashion
  3. LAN Infrastructures Fashion

We recommend the Klick & Show Basis in LAN infrastructure mode and integrated into the network infrastructure. This is particularly recommended if several devices are installed in close proximity, e.B. in neighboring rooms or floors. This has several advantages:

  • The built-in access point is disabled. There is no other Wi-Fi channel occupied and you do not have to worry about the design of the Wi-Fi landscape.
  • Klick&Show can be reached via the existing infrastructure and can be administered centrally. This is more convenient and secure, as enterprise networks are usually actively managed and achieve a higher level of security.
  • Users connect to the Klick&Show, there is no need to change the network connection several times.
  • For hybrid access from the guest network, Klick&Show for example, can be integrated into a separate network segment that can be reached from both the internal and the guest network.

Hint:
In this context, please remember to provide sufficient bandwidth for the network!
You can expect a data rate of 2 – 10 Mbit/s per active screen transfer. A data stream of 10 – 100 MBits/s is generated per active video transmission from the USB camera.

hint:
The instructions for configuring the different modes can be found from Chapter 11.

9.2.1 Access Point Mode (Basic Configuration)

Starts during the first start-up or after the factory reset Klick & Show in access point mode, in which the base unit provides its own WLAN access point to which all transmitters, computers and mobile devices connect.
This use makes sense for a quick or temporary installation.

In stand-alone operation, devices that are compatible with the Klick&Show Access point, no access to the Internet or any other network share.

hint:
In AccessPoint mode, the 8-digit code displayed on the home screen is also the WLAN password.

Access Point Mode – Stand-Alone

hint:
In stand-alone mode, no meaningful use of the BYOM function is possible because there is no connection to the Internet in this configuration, which is a prerequisite for a web conference.

9.2.2 Access Point Mode with Bridging

In this configuration, the Klick & Show additionally wired (CAT cable) connected to another network. This network connection can be used internally in the Klick & Show are forwarded (bridging) and is thus also available to users who are directly involved in the Klick & Show Dial in the access point.

ATTENTION:
It depends on the configuration of the wired network whether only the Internet access or the complete access to the company and/or campus network is shared in this way.
Therefore, please check this step very carefully and close the Klick&Show not without prior approval of the IT department to a network cable.
In this configuration, the WLAN password and thus possibly the complete access to your network is in plain text on the home screen!

When bridging is active, the icon for "Connected network (LAN + WLAN)" on the home screen.

You can also operate both network accesses separately, then this is Klick & Show still accessible from the wired network. Devices connected to Wi-Fi cannot communicate with those on the wired network and vice versa.

The icon for "separate networks (LAN + WLAN)" is displayed on the home screen.

For example, a separation between guest and company network can be realized. Guests and transmitters connect directly to the Wi-Fi of the Klick & Show Basis, where employees use the internal network infrastructure and thus retain their access to network drives, etc.

9.3 Infrastructure modes

The infrastructure modes allow Klick & Show into a structured network. This can be done via WLAN or cable. The access point function is deactivated in both cases.

hint:
We recommend the use of infrastructure modes if the following criteria are met:

1. Existing, powerful, administered WLAN network
2. Client devices are operated and administered over the same network
3. Use of many clicks & shows (in the immediate vicinity)
4. Permanent installation of Klick & Show

Please coordinate details as well as the necessary access permissions and port shares with the responsible network administrator.

9.3.1 Wireless Infrastructure Mode

In wireless infrastructure mode, the base connects to an existing access point via WLAN. The communication of the transmitters and the software clients must also take place over this network. Pairing provides the transmitters with the necessary connection information to connect to the network.

9.3.2 LAN infrastructure mode

In LAN infrastructure mode, the base is connected to a network via network cable. The communication of the transmitters and the software clients must also take place over this network. Prerequisite for the use of the transmitters is a WLAN network that is connected to the wired network. Pairing provides the transmitters with the necessary information.


10. WebUI

10.1 Home – Software Download

The Klick & Show K-40 Series has an extensive user interface, hereinafter referred to as WebUI, which can be accessed via browser.

hint:
The WebUI can be called up in the browser by entering the IP address, which is displayed on the home screen in the information area.

On the "start page", which is accessible to everyone, users can download the latest software and access the online help.
Integrators or the internal IT department can enter the contact details of the User Helpdesk here. The contact details of Kindermann are entered in the delivery state and as the default setting.

10.2 Go to the administration menu

Call up the WebUI of the respective Click & Shows via its IP address in the browser. A click on the gear icon In the upper right corner, the login window opens. Enter the login password here.

The default password on delivery or after a reset is "admin".

hint:
You can change the admin password or deactivate the password query in the menu item Security Settings.
If you forget the password, you must reset the base to factory settings via reset.

After logging in, you have access to all configuration options of the system.


11. Klick & Show configure

11.1 Network settings

11.1.1 Access Point Mode

hint:
Changes to the network configuration can only be made via a wired network connection!

In the menu Network Settings -> WLAN configuration, select the button "Edit" to set up the WLAN connection.

Step 1:

Now you can set the device name of your Klick & Show Change base. We recommend using a name that speaks for itself, e.B. based on the room name. The default name is KlickandShow-xxxx.

In Access Point Mode, the device name is also the WLAN id (SSID)!

hint:
The name can only contain letters "a-z", "A-Z", digits "0-9" and the characters "-_". National special characters can lead to problems e.B. with Apple AirPlay.

Step 2:

In the next step, select the network operating mode "Access Point Mode", so that works Klick & Show as an access point. Transmitters and mobile devices connect directly to the Klick & Show Base.

hint:
An explanation of the different modes can be found in Chapter 9. The two infrastructure modes are described in the following chapters.

Step 3:

In step 3, you perform the actual network configuration. Select whether the wired network connection on LAN port 1 or 2 should be accessible via WLAN via the access point (bridging) or not.
Furthermore, you can carry out the WLAN configuration of the access point at this point.

  • Show SSID: Yes/No
    The default is Yes. If you select "No", the Wi-Fi network ID is hidden, i.e. it is not displayed in the list of available networks. However, if you know the SSID, you can manually connect to the Wi-Fi network.
  • Frequency band: 2.4 or 5 GHz
  • Channel: Choose a free Wi-Fi channel
  • Password: The WLAN password is automatically assigned in the standard configuration and updated at specified intervals, so the field can remain empty.
    If you want to work with your own permanent password, you have the option to assign one at this point.
    In this case, the change interval must also be defined as "Never"!
Step 4:

Here you can enter the WLAN SSID information for a guest or company or campus network. These are displayed on the home screen (3 and 4).

hint:
This is a pure information field. You do not make any network configurations at this point.

Step 5:

Finally, you will be reminded to recoup (pair) the dongles after the changes to the network configuration.

11.1.2 Wireless Infrastructure Mode

In this operating mode, the Klick & Show System integrated into an existing WLAN network.

hint:
Changes to the network configuration can only be made via a wired network connection!

In the menu Network Settings -> WLAN configuration, select the button "Edit" to set up the WLAN connection.

Step 1:

Now you can set the device name of your Klick & Show Change base. We recommend using a name that speaks for itself, e.B. based on the room name. The default name is KlickandShow-xxxx.
The device name is displayed both on the home screen and in the list of available clicks & shows on a network, e.B. in the WirelessMedia Software Client.

Step 2:

In the next step, select the network operating mode "Wireless Infrastructure Mode".

hint:
An explanation of the different modes can be found in Chapter 9. The two infrastructure modes are described in the following chapters.

Step 3:

In step 3 select the WLAN network with which the Klick & Shows basis and the transmitters want to connect. If you want to use separate WLAN networks, you have to configure them accordingly so that the transmitter can communicate with the base.

Decide whether you want to use the Klick & Show with a 2.4 or 5 GHz WLAN network. Depending on this, please activate or deactivate the checkbox "ONLY 5GHz".

Now select the SSID from the list of found networks in which you Klick & Show and enter the WLAN password in the field below. Klick & Show will try to log in to the WLAN immediately after entering the password. The status icon gives you feedback whether the registration was successful or not.

hint:
If the desired SSID does not appear in the list of found networks, repeat the scan operation or verify that you have selected the correct frequency range.


When choosing, make sure that the level is as high as possible to ensure a stable and high-performance connection.

Step 4:

Here you can manually enter the WLAN SSID information for a guest or company or campus network. These are displayed on the home screen (3 and 4).

hint:
This is a pure information field. You do not make any network configurations at this point.

Step 5:

Finally, you will be reminded to recoup (pair) the dongles after the changes to the network configuration.

11.1.3 LAN infrastructure mode

In this operating mode, the Klick & Show Connected to a structured network via a wired network connection (LAN). Configuring the Ethernet settings can be found in the next chapter 11.1.4.

hint:
Changes to the network configuration can only be made via a wired network connection!

In the menu Network Settings -> WLAN configuration, select the button "Edit".

Step 1:

Now you can set the device name of your Klick & Show Change base. We recommend using a name that speaks for itself, e.B. based on the room name. The default name is KlickandShow-xxxx.
The device name is displayed both on the home screen and in the list of available clicks & shows on a network, e.B. in the WirelessMedia Software Client.

Step 2:

In the next step, select the operating mode "LAN Infrastructure Mode".

hint:
An explanation of the different modes can be found in Chapter 9. The two infrastructure modes are described in the following chapters.

Step 3:

Hint:
In LAN infrastructure mode, the internal WLAN access point is switched off. In order to be able to use the transmitters anyway, they must connect to a WLAN network via which a communication with the Klick & Show is possible. You can select this network at this point. The access data is transmitted to the transmitters by pairing.

Decide whether you want to use the Klick & Show with a 2.4 or 5 GHz WLAN network. Depending on this, please activate or deactivate the checkbox "ONLY 5 GHz".

Now select the SSID from the list of found networks in which you Klick & Show Transmitter and enter the WLAN password in the field below. Klick & Show will try to log in to the WLAN immediately after entering the password. The status icon gives you feedback whether the registration was successful or not.

hint:
If the desired SSID does not appear in the list of found networks, repeat the scan operation or verify that you have selected the correct frequency range.


When selecting, make sure that the displayed level is as high as possible to ensure a stable and high-performance connection.

Step 4:

At this point you can manually enter the WLAN SSID information for a guest or company or campus network. These are displayed on the home screen (3 and 4).

hint:
This is a pure information field. You do not make any network configurations at this point.

Step 5:

Finally, you will be reminded to recoup (pair) the dongles after the changes to the network configuration.

11.1.4 Network – Ethernet

From the Network Settings menu, select -> Ethernet

Hint:
Klick & Show has two LAN ports. These are separate, so both LAN networks remain segmented.

LAN2 also supports the power supply of the device via PoE and is Gigabit capable. Thus, the Klick & Show e.B be connected to an in-house network and a guest network without establishing a direct connection between the two networks.

To configure, select the tab for the desired LAN port:

Proxy & IP Settings

  • DHCP (Enable): Klick & Show receives its IP address dynamically from a DHCP server on the network.
    If DHCP has been enabled, the following points cannot/must not be configured.
    DHCP (Disable): Klick & Show is manually assigned a fixed IP address. A static IP can facilitate administration and increase reliability.
  • IP address: Enter the IP address that the Klick & Show should be accessible in the network.
  • Mask: Enter the network filter mask here.
  • Gateway: Enter the IP address of the gateway here – if necessary.
  • DNS1: Enter the primary DNS server.
  • DNS2:Enter secondary DNS server (optional).
  • MAC: Displays the MAC address of the LAN port. This cannot be changed.

To save the settings you have made, click on "Confirm Settings".

The second LAN port can be configured separately according to the above pattern and has its own MAC address.

11.2 Display & Audio

11.2.1 HDMI resolution

Select the resolution and refresh rate that the Klick & Show on its HDMI output.

For the Auto setting, read Klick & Show select the EDID information of the playback device (e.B display) and select the best available setting. If you are not satisfied with the image quality, you can choose a suitable one from the list of available resolutions.

hint:
If the newly selected resolution cannot be displayed, the previously active resolution is displayed again after approx. 15 s.

11.2.2 CEC

CEC is the Consumer Electronics Control (protocol) standardized by the HDMI organization. Klick & Show supports the command sets for power on and off. If your playback device
(e.B. display) is also compatible with this, it is possible to switch the display on and off or the Klick & Show Automate the basis via it.

If you select the "Klick&Show through the display", the display switches the Klick&Show Base synchronously to the operation of the display on or off.

In the option "Display by the Klick&Show", the display reacts to the switching on and off of the base.

Both options can also be activated.

Hint:
Please check if the display or projector supports CEC. Sometimes only certain inputs on the device support CEC.

11.2.3 Audio output

The audio output can be done either via the analog jack output and/or via the digital HDMI output.

11.2.4 Volume

You can limit the playback volume, e.B. to avoid exceeding a certain level.

11.2.5 AirPlay image quality

Set the image quality of the AirPlay transmission here.
You can choose from:

  • High: 1920×1080 (default)
  • Medium: 1600×900
  • Low: 1280×720

hint:
The higher the quality the more data is transferred, a lower quality can mean a smoother transmission.

11.2.6 Homescreen Configuration

Here you can decide which information from the Klick & Show on the home screen or during the presentation.

  • Display the device name and password of the base when mirroring
    Displays the guest SSID and code in a small semi-transparent window during transmission.
  • When mirroring, show the user name of the PC
    At the beginning of a transfer, briefly displays the user or device name of the presenter.
  • Hide connection information
    Hides all connection information (SSIDs, code, IP addresses) on the home screen.
  • Set a change interval for the home screen
    Defines the time interval in which the individual pages of the home screen are changed.

11.2.7 Home Screen Wallpaper

You can customize the home screen. To do this, click on the "+" and select the desired file.
The individual background image is automatically activated. You can delete the individual home screen wallpapers and/or reactivate the default wallpaper at any time.

hint:
The file formats jpg, bmp or png in the resolution 1920×1080 and up to a file size of 1 MB can be used. Up to 12 individual homescreen backgrounds can be uploaded. These remain even after a firmware update.

If you choose an individual background, you have three additional settings available.

  • Move the position of the watch – if this option is activated, the watch can be moved freely from its default position in the lower right corner of the screen.
  • Move the position of the infobox – if this option is activated, the infobox (SSIDs, code, etc.) can be moved freely on the screen from its default position in the upper right corner.
  • Hide clock – hides the time and date display on the home screen.

Hint:
To be able to move the elements, you must use the Klick & Show Operate the base on a touch screen or temporarily connect it to a mouse.

Hint:
Only one file can be loaded as a background. If you want to spread the connection options across multiple pages, as in factory settings, you need to create and upload an animated GIF. We have provided a manual and template in our download area .

11.3 Moderator control

11.3.1 Moderator Control

  • Large menu
    If you activate this function, all connected devices including live preview are displayed and can be selected by tapping and brought to the presentation by the moderator. (Preview available when using the transmitters, wireless media clients for Windows or MacOS.)

11.3.2 Screen layout

Klick & Show allows the simultaneous display of up to 4 devices. To do this, you can select the screen layout at this point.
Different layouts can be selected for the simultaneous use of 2, 3 and 4 sources.

11.4 System Settings

11.4.1 Transmitters

The tab "Transmitter" shows an overview of all connected, send-ready and sending transmitters and software clients that are connected to the base.

Displays the type, Mac address, serial number, software version, device status, and recent activity. The transfer can be started or interrupted via the "Operate" function.
With the "Columns" button at the top right, this information can be shown or hidden individually as required.

hint:
Connections or transmissions from AirPlay, Miracast and ChromeCast do not support this feature and are therefore not displayed.

Under the "Paired" tab, all transmitters that have ever been connected to this channel are listed. Klick & Show On the other hand, there is a need for a more flexible approach to the problem
The name of the HDMI and USB-C transmitters can be changed at this point, for example, the room assignment can be made.
With the "Remove" button (garbage can) individual or all devices can be selected and decoupled (separated). Before the next use at this base, these must then be retrained.
In this way, abusive transmissions of stolen transmitters can be prevented.

11.4.2 Date and time

Under the "Date & Time" tab, the display format can be selected and the time setting can be automatically obtained from a time server from the Internet or assigned manually (e.B. if there is no connection to the base and the Internet).
Optionally, the default time server on the Internet, e.B. can also be replaced by a local server.
Under the "Time Zone" tab, this can be selected accordingly.

Hint:
In the factory setting, the Klick & Show Basic access to a time server, otherwise no time and date information is displayed on the home screen.

11.4.3 Car stand-by

Auto Stand-by offsets the Klick & Show Base automatically enters the power saving mode if there is no connection or use of the device within the selected time.

In stand-by, the LED ring of the base flashes and the HDMI output is switched off. However, the network connection remains active. As soon as a device with the Klick & Show is connected, the power saving mode is terminated.
Pressing the POWER button on the front of the device or entering it on the connected touch screen also ends the energy-saving mode.

11.4.4 Language

You can change the desired language of the Klick & Show Select home screens and the WebUI (Administration) independently of each other.

11.4.5 Resetting

The "Confirm Settings" button and the re-confirmation of the security prompt will reset the device to factory settings. Alternatively, you can use the Klick & Show also reset via the reset button on the back of the device.

11.4.6 Save/install configuration

Under the Download Configuration File tab, you can save the current system configurations as a local config .dat.

Under the tab "Upload configuration file" you can then upload it again (e.B. after a reset) or to another Klick & Show so that the configuration effort is minimized.

11.4.7 Serial interface (RS232)

The RS232 interface can be activated or deactivated in this menu. Via RS232, the Klick & Show Basis e.B be remotely controlled by a media controller. Alternatively, the interface can also be used to control other devices.

Remote control of the Klick & Show Basis via RS232:
To do this, configure the serial port function to "Klick & Show control ". The control commands are identical to the Telnet commands.
You can apply the other settings (baud rate, etc.) or adapt them to the capabilities of the media control.

Remote control of external devices via RS232 by Klick & Show:
To do this, set the serial port function to "Klick & Show and adapt the communication parameters to the technical requirements specified by the device to be controlled.
These can usually be found in the manual as a preliminary remark to the RS232 commands.

Commands can be stored for the following functions:

  • Turn on
    (as soon as the power supply of Klick & Show was manufactured)
  • Going to sleep (If Klick & Show goes into stand-by)
  • Wake up (If Klick & Show the stand-by ended)

The delay can be entered separately.
With ON/OFF, the stored command can be set active or inactive. The commands must be entered in ASCII.

11.4.8 Taxes with Telnet

Here the control can be activated or deactivated via Telnet.
The control commands can be found here.

11.4.9 Restarting

Here a restart of the Klick & Show Basis directly initiated or carried out automatically on certain days of the week at a predefined time.

11.5 Security settings

11.5.1 Security levels

You can use four different security levels for the Klick & Show choose. Security levels 1 through 3 are predefined and cannot be changed. The security level "Custom" allows you to select the individual security features individually according to your needs. The first two security features are enabled at each level and cannot be disabled. In the factory settings, security level 2 is enabled.

Change code/WLAN password automatically

The code secures the use of Klick & Show against unauthorized use. Depending on the network configuration, this is also the WLAN password (in Access Point Mode) or only serves to protect against interference by outsiders, e.B. accidental connection.
Changing the code regularly prevents a previous user from still being presenting after leaving the room.

The code remains unchanged as long as a device with the Klick & Show is connected. After the last device has disconnected, the set timer expires. Fifteen seconds before expiration, there is a warning message that the code will change shortly. The timer can be changed to different times:

  • Never (= requires the individual configuration of the security levels)
  • 5 / 30 minutes
  • 1 / 2 / 4 / 24 hours

hint:
If you Klick & Show in Access Point Mode and select "Never", you must enter the password.

tip:
If the password timer is not displayed, at least one device is still connected. Mobile devices can also maintain a Wi-Fi connection in the background and prevent automatic password changes and the STANDBY function!
If the code changes, it will only affect all manual Wi-Fi connections. The transmitter must: not be newly paired with the base device.

Password change deletes the temporary memory

The code remains unchanged as long as a device with the Klick & Show is connected. After the last device has disconnected, the set timer expires. Then, depending on the setting made, the temporary memory of the Klick & Show Base securely deleted. The following settings can be made:

  • Never (= requires the individual configuration of the security levels)
  • User decides (a corresponding window appears on the display, after 100 seconds without input the data is automatically deleted)
  • Always
Encryption of data: Proprietary

The communication between the Klick & Show The base and the transmitters or software clients are secured with proprietary encryption.

Encrypt video/audio data with AES-256 bit + RSA-1024 bit (screen sharing)

The video and audio data are backed up twice using the encryption methods mentioned above.

11.5.2 Login password

The password protects access to the administration menu.

The default password in the delivery state and after a reset is "admin".

Please change the password to a secure one during commissioning.
However, you can also disable password prompting for the administrator menu. To do this, tick "Disable password request".

11.5.3 Connection password

Define whether the code should be 4-digit (with four leading zeros) or 8-digit.

11.6 Firmware Update

11.6.1 Update firmware manually

Download the latest firmware from http://kfx.www.klickandshow.com .

Unzip and save the "update.img" file on your computer. Via "Select Firmware" you can search for and select the file on your computer. Start the update process by pressing the "Start upload" button.

Attention:
Wduring the update, the device must not be switched off or disconnected from power. There is a risk that your device will become unusable.

The progress of the update is displayed in the browser.

That Klick & Show automatically reboots and displays the update status on the connected display.
After restarting, the update process is complete and Klick & Show displays the home screen again in the usual way.

hint:
Please remember to update the transmitters and the client software after an update.

11.6.2 Automatically Update Firmware (OTA)

Alternatively, you can also have the firmware update carried out automatically via OTA (Over the Air). To do this, the Klick & Show communicate with the update server on the Internet. The base checks daily between 0 and 7 o'clock whether an update is available, which is then loaded and installed independently.
Of course, you can also trigger the search for an update manually.

hint:
Please remember to update the transmitters and the client software after an update.

11.7 Other settings

11.7.1 Create the startup program automatically

When this feature is enabled, each USB disk that is in the Klick & Show is plugged in, copies the WirelessMedia clients.

The following message is then displayed on the display:

At the end you can untrace the USB stick.

11.7.2 Support

At this point, the e-mail address and telephone number of your in-house helpdesk or a service provider can be entered.
This information is then displayed on the home page .

In the factory setting, the support information of Kindermann is entered.

11.8 UCC Device Manager

11.8.1 USB Camera

The function of the connected USB camera can be checked via the USB Camera menu.

11.8.2 USB Audio

The USB Audio menu can be used to check the function of the connected USB audio device.

Hint:
If the playback of the video image or the audio signal does not work specifically, please first check whether the USB connection is correct. The camera and audio device must be connected to the USB 3.0 ports on the back of the device.
Please use a USB cable that is as short and high-quality as possible for the test.
Please continue to check if your hardware is compatible withKlick&Show K-FX.

If necessary, please contact our support for further support during commissioning.

11.9 About the Device

11.9.1 About the Device

Here you will find the information on the model number, firmware version and the serial number of the base.

11.9.2 Security Patch

Here you will find information about the status of the Android security patches. These will be updated together with the firmware update if necessary.


12. Port shares for use in THE LAN/WLAN

The following ports must be used for the correct functioning of Klick & Show be shared on the network:

FromToProtocolDirectionUsage Description
PC:Port is assigned by windows/MAC
WMT:Port is assigned by system
WMS, port is 20000TCPCommandTransfer control command between WMT/PC software and WMS
PC:Port is assigned by windows/MAC
WMT:Port is assigned by system
WMS, port is 20002TCPvideoTransfer video from WMT/PC software to WMS
PC:Port is assigned by windows/MAC
WMT:Port is assigned by system
WMS, port is 20003TCPaudioTransfer aideo from WMT/PC software to WMS
PC:Port is assigned by windows/MAC
WMT:Port is assigned by system
WMS, port is 20005UDPPreview window
Fast cursor
Command
Transfer preview video from WMT/PC to WMS
Transfer cursor from WMT/PC to WMB
Transfer command between WMT/PC software and WMS
PC:Port is assigned by windows/MAC
WMT:Port is assigned by system
WMS, port is 20006TCPCommandTransfer control command between WMT/PC software and WMS
WMS, port is 20007
PC:Port is assigned by windows/MAC
WMT:Port is assigned by system
WMS, port is 8887Multi castDiscoveryUsed by WMT/ PC software to send multicast message to network to search WMS. The group ip is "239.1.1.1"
PC:Port is assigned by windows/MAC
WMT:Port is assigned by system
WMS, port is 8889Broad castDiscoveryUsed by WMT/ PC software to send broadcast message to network to search WMS
PC:Port is assigned by windows/MAC
WMT:Port is assigned by system
WMS, port is 6667UDPDiscoveryAfter search, authentiacation message is transferred through this port
ManageToolWMS, port is 2006TCPManageTooltransfer cmd/data between wmb and ManageTool
WMB:Port is 80/8080remote OTA server
Web
port is 8080/80
HTTPOTAcommunication between WMS and remote OTA server. Such as query firmware info, download new firmware
OTA server: http://www.fw-service.com
Any telnet clientWMS, port is 23TelnetTelnet CommandSend command from telnet client to WMB, response result to telnet client
send info to telnet client
Any clientWMS, port is 5656TCPTelnet Commandthe same as telnet
Apple deviceWMS, port is 5353Multi castAirplayFor apple device to search WMS
From apple deviceWMS, port is 51010TCPAirplayApple device push URL to WMS
From apple deviceWMS, port is 51020TCPAirplayAirply protocol event port
From apple deviceWMS,port is
7100/7011/7012
TCPAirplay
From apple deviceWMS, random portUDPAirplayAirply protocol random assign an UDP port for connected apple device to transfer audio
From apple device/Mobile app(ios/Android)WMS, port is 51030TCPAirplay /Mobile APPTransfer video data, for screen mirror
From Mobile app(ios/Android)WMS, port is 51040TCPMobile app (ios/Android)RTSP control protocal, transfer control command
From Mobile app(ios/Android)WMS, port is 52020TCPMobile app (ios/Android)Remote control
From Mobile app(ios/Android)WMS, port is 52030TCPMobile app (ios/Android)When sharing, sync status between Mobile app and WMS
From Mobile app(ios/Android)WMS, port is 8121TCPMobile app (ios/Android)Mobile app transfer photo, audio, video to WMS
From Mobile app(ios/Android)WMS, port is 48689Multi castMobile app (ios/Android)For mobile app to search WMS
browserWMS, port is 8000HTTPweb pagedownload app/user manual from web page
usb over wifi20008UDPtransfer audio/video data
usb over wifi20009TCPtransfer audio/video data
miracast15550/ 15560RTP
miracast15551/ 15561RTCP
chrome cast16660-16663UDPtransfer audio/video data
chrome cast8008TCPtransfer audio/video data
chrome cast8009UDPmDns
chrome cast1900UDP multi castto discovery chrome device

13. Telnet/RS232 commands

That Klick & Show can be controlled by the commands below via RS232 or Telnet.
The ports :23 and :5656 are used for control via Telnet.

hint:
The possibility of control via Telnet depends on the set security level.

Command table:

Command Tag

Command Parameters

Command Response

Effect

Command Example

help

   

list all command

help

help

Xxx

 

show xxx command details

help hdmi

Home

 

OK

 

Home

Home

?

#home on
OK

force go to home screen

Home?

wifi

on

OK

turn on wifi hotspot

 

wifi

Off

OK

turn off wifi hotspot

 

wifi

Channel

OK

set wifi hotspot channel

wifi channel 40

wifi

ssid

OK

set wifi hotspot ssid

wifi ssid room506

wifi

pass

OK

set wifi hotspot password

wifi ssid romt34 pass 12345678

wifi

stratagem

#wifi 08:d4:0c:d1:1e:92 192.168.43.180
#wifi 08:ea:40:5d:24:66 192.168.43.152
OK

list all clients which are connected to wifi hotspot
param1: mac
param2: ip

wifi list

wifi

amount

#wifi 2
OK

return how many wifi device which are connected to wifi hotspot

wifi amount

wifi

?

#wifi ap-on 10 ty56rytt 234324rtyuu
OK

query wifi hotspot settings param
param1:
ap-on means wifi hotspot is on
off meas wifi hotspot is off
param2: wifi hotspot channel
param3: wifi hotspot ssid
param4: wifi hotspot password

wifi ?

Mute

on

OK

mute volume

mute on

Mute

Off

OK

unmute volume

mute off

Mute

?

#mute on
OK

query mute status

Mute?

Standby

set

OK

set auto standby timeout time, as menu general setting->auto standby

standby set off
standby set 1min
standby set 5min
standby set 10min
standby set 15min
standby set 30min

Standby

Wakeup

OK

force system wake up from standby

standby wakeup

Standby

?

,

param1: auto standby timeout setting
param2: standby status, wakeup means system now is working, sleep means system is dreaming

Standby?

button

listconnected

#button 1513849033 c0a82b98,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,1,en

list connected button info

 

button

Lc

#button 1513849033 c0a82b85,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,1,LYCAN

the same as listconnected

 

button

listdisconnected

#button 1513849033 c0a82b85,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,0,LYCAN

list buttons which had ever connected to base unit. These info won't be saved to disk, so when the power of base unit is cut off, these info will be lost.

 

button

ldc

#button 1513849033 c0a82b85,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,0,LYCAN

the same as listdisconnected

 

button

listsharing

#button 1513849033 c0a82b85,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,1,LYCAN

list button info which is sharing his screen

 

button

Ls

#button 1513849033 c0a82b85,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,1,LYCAN

the same as listsharing

 

button

listall

#button 1513849033 c0a82b85,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,1,LYCAN

list all buttons connected/disconnected

 

button

La

#button 1513849033 c0a82b98,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,1,en
#button 1513849033 c0a82b85,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,1,LYCAN

the same as listall

 

button

?

#button 1513849033 c0a82b85,ec3dfd3a9c2c,V2.0.5C.A1009,1,1,0,1,LYCAN

the same as listall

 

button

Share

c0a82b85

request a button to start share, the param can be ip or name

button share LYCN
button share c0a82b85

button

stop

c0a82b85

request a button to stop share, the param can be ip or name

button stop LYCN
button stop c0a82b85

statusable

hide

OK

hide home screen statusable

stateable hide

statusable

show

OK

show home screen statusable

statusable show

pass

refresh

OK

refresh password

pass refresh

pass

?

#pass : 12345678

query password

pass?

Volume

volume xxx

volume 30
OK

set audio volume level

volume 30

Volume

Volume?

Volume?
#volume unmute 90
OK

read audio volume level

 

login

login xxx

login 12345678
OK

login to telnet system

 

refresh

refresh pass

refresh pass
OK

refresh password

 

Security

security x

security 2
OK

set security level

 

Security

Security?

Security?
#security 2
OK

read security level

 

pair

pair ?

pair ?
#pair 1–ec3dfd3a9cf0
OK

read paired dongle info

 

pair

pair remove xxx

pair remove ec3dfd3a9cf0
OK

remove paired dongle

 

forceshare

forceshare 3

forceshare 3
OK

force share xxx, xxx can be ip, name, or 1,2,3,4
make some one full screen share

 

14. Technical data

KLICK & SHOW Kits Specifications


15. Regulatory

15.1 Provision of open source software

This product also includes software components that have been released under an open source license. A list of third-party open source components used can be found here.

15.2 EC declaration

The full text of the EU declaration of conformity is available here :

Kindermann GmbH hereby declares that the type of radio equipment Klick & Show complies with Directive 2014/53/EU.

Klick & Show is only allowed for indoor use when operating in the 5 GHz band.

2.4 GHz band: channels 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11;
5 GHz band: Channels: 36, 40, 44, 48;
Bandwidth: 20MHz
Transmission power: max. 20 dBm (100mW), dynamically controlled


16. Troubleshooting

Here are some basic problems and possible causes that occurred during the use of Klick & Show can occur. Use the provided solution hints.

If you are unable to resolve the issue, contact your reseller or IT administrator.

problemcausesolution
When plugging the USB-A transmitter into the computer, the LED flashes permanently green, the "WirelessMedia" software does not start and no connection is established.The WirelessMedia Client for Windows or MacOS has not yet been run on the computer, or no longer exists.   Chapter 6.4 describes how to load the software.
You have decided to use WirelessMedia-Pro for Windows.  This program must be started manually before each use.
Due to administrative restrictions on your computer, entries cannot be made in the Startup menu. Please contact your administrator to remove these restrictions.    Alternatively, you can run the "WirelessMedia-Pro for Windows" client without installation. However, the program must be used before any use of Klick & Show can be started manually.
Windows: The execution of .exe files is blocked by the administrator.




An active antivirus program may block the WirelessMedia app.
Please contact your administrator to remove these restrictions or use an HDMI or USB-C transmitter. These behave like an external monitor and therefore do not require any software on the computer.

We regularly check the WirelessMedia clients for viruses. Configure the filters of your anit virus program accordingly so that they are allowed to run. With centrally managed virus protection, you need the assistance of the administrator.
The use of USB ports is blocked due to a company policy.Please contact your administrator to remove these restrictions or use an HDMI or USB-C transmitter. These behave like an external monitor and therefore do not require any software on the computer.
The transmitter is defective.Test another transmitter to confirm the conjecture. Please contact support.       
When plugging the USB-A transmitter into the computer, the "WirelessMedia Client" starts, but the message appears: "Connection failed".The network settings of the Click & Show have been changed.  The transmitter does not yet know the new parameters.   Pair the transmitter again , see chapter 8.1.
The USB port did not recognize the transmitter correctly.Reconnect the transmitter or use a different USB port on the computer. It may help to restart your computer. 
Error message: "The version of the WirelessMedia Client does not match the firmware of the Click & Shows. A newer version of the WirelessMedia Client is available or the firmware ddes Klick & Show has not been updated yet.You can ignore this message. The basic function is still given, but newer features may not be usable. Download the new software and run it or ask the administrator to update the firmware. 
The WirelessMedia app for Android will not work.Check if your Android device is on the same Wi-Fi network as the Klick & Show is located.Select the right Wi-Fi network and refresh the list of devices and select the desired Klick & Show  from.
The Wi-Fi connection between the transmitter or computer and theKlick & Show is not stable and breaks off again and again.The WLAN connection is disturbed, e.B by other devices that use the same channel.         Use a WLAN scanner app (e.B. Wifi Analyser) to find a suitable WLAN channel and change the WLAN configuration of Klick & Show manual. Repeat the process regularly if Wi-Fi networks in the area are frequently changed.
The signal strength is too low. Walls made of plasterboard or reinforced concrete can dampen the signal and cause reflections that interfere with the WLAN signal.Reduce the distance between the computer and the access point or place Klick & Show or the access point in a more suitable position in the room. Change the antenna orientation. If possible, remove obstacles in the line of sight between the two devices.  Avoid it Klick & Show in (metal) cabinets, suspended ceilings, under tables or in neighboring rooms.
Poor video quality (image sharpness, image and sound dropouts, video stream stutters,....) when using the WirelessMedia client.The video quality also depends on the computing power and processor utilization by other, running software applications. A laptop can be configured on reduced computing power in battery mode.Reduce CPU usage by other applications.Reduce playback resolution on the computer.  Exit the power saving mode. Use an HDMI or USB-C transmitter, these work regardless of the performance of the computer.  
Poor Wi-Fi connectionsee above
A video does not appear on the main screen.The content is HDCP protected.Klick & Show does not support HDCP encoded source signals.
The transmission stops and the transmitter's LED flashes.The WLAN connection was interrupted.Klick & Show tries to reconnect automatically. If this does not work, the transmitter's LED will flash green. Unplg and reconnect the transmitter. If the connection cannot be re-established, check the WLAN environment.     
Nothing is displayed on the main screen or the image quality of the home screen is poor.The display is turned off or an incorrect input has been selected.Turn it on or select the correct input.
The HDMI cable is not plugged in correctly, damaged or the quality of the cable is too poor. Establish a working connection between the HDMI output and the display.
The display detects the resolution of the Klick & Show cannot, or cannot represent them.Change the resolution in the "Display & Audio"menu. It is best to set them to auto or manually to the native resolution of the display, which you can see in the data sheet.
That Klick & Show in stand-by (ring LED on the top of the Klick & Show Base) flashes green slowly or the power supply is missing.Connect the power supply. Press the Power button on Klick & Show or connect to the Klick & Show, this automatically terminates the stand-by.   
The touch function of the display does not work in conjunction with the Klick & Show. The touch function requires a separate USB cable between the display and Klick & Show.Connect the touch display via USB cable to the Klick & Show.
No LAN connection to the base.The network cable is not plugged in. Klick & Show has not received an IP address.Plug in the network cable and contact your network administrator to verify the correct network integration.
You don't hear any sound on the display.There are no speakers or the volume control has been adjusted to zero.  Connect speakers or increase the volume. 
The volume level in the Klick & Show was limited. Customize the audio output in the menu of Klick & Show at.
The volume level is set too low in the options of the "WirelessMedia Client".Adjust the volume in the "WirelessMedia" starter program.
The audio output on the computer has been disabled. (Mute)  Enable audio output.    
The sound is output on the computer and not by the Klick & Show to the display. On your computer, the wrong audio output device is selected.  Select the right audio output device (WirelesMedia) n the Audi settings of your computer.
You don't hear any video sound with the MacBook.The "Soundflower" app integrated in the WirelessMedia Client is not installed.You need the "Admin Password" for MacOS: open system settings\Security Run/install the soundflower "Matt Ingels"=>"allow" WirelessMedia.app driver again.
When you insert the USB-A transmitter into a MacBook, you will be prompted for a password.The "Soundflower" app in the WirelessMedia Client requires a local installation.You need the "Admin Password" for MacOS: open system settings\Security Run/install the soundflower "Matt Ingels"=>"allow" WirelessMedia.app driver again.
You cannot use the firmware via USB flash drive on the Klick & Show update.The USB flash drive is formatted with the NTFS file system.Use a USB disk with FAT32 formatting for the update.
AirPlay does not work.The use of AirPlay has been updated in the security settings of Klick & Show deactivated.

Klick & Show operates in infrastructure mode. Certain network ports must be shared to use AirPlay.
Contact your administrator to enable this feature or to perform the necessary network configurations.   
The image quality when playing video via AirPlay is poor. There are 2 states for AirPlay: Mirroring: 1:1 Copy of the screen Streaming: Videos (Internet, youtube; the image is not displayed on the iOS device. => image is jerkingReduce "quality" in the video, e.B. from "automatic" to 720p.
"WirelessMedia2" for Android does not transmit sound. Android does not allow apps to access the audio signal. Most Android devices support Miracast,which also allows the transfer of audio.          
Integration into a company network
Mobile devices do not find the base device.Certain network ports must be shared for data transfer.
Klick & Show and mobile devices are not on the same subnet.Contact the administrator to make the necessary network configurations.
Poor transmission quality Poor Wi-Fi connectionContact the Administrato to improve the WLAN supply or to optimize the network configuration.
The available bandwidth is occupied by other network participants. Klick & Show requires a data rate of about 4 Mbps per active stream.

Content errors and changes reserved, status: 2022/04 – FW K3083